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Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.


If you need care you may be thinking that you have to leave the home you love and move to a care home, but that’s not the case. With Helping Hands, you can receive the care you need, from low-level support up to complex care and nursing, in the comfort of your own home. When you have care from us you don’t just get the support of a compassionate and well-trained carer, you also get over 30 years of home care experience from a company who has enabled thousands of customers to stay exactly where they want to be – their own home. Call us today to discover why we’re so well rated by the CQC and CIW and discover how we could be caring or you or your loved ones.

Offering care in Waterford and the surrounding areas, including Bengeo, Broadoak End, Bramfield, Sele Farm and Crouchfields.

This branch covers where you need care:

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To learn more about how we can help call

01992726363 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Waterford

Waterford is most famous for its stunning 19th century church, St Michael and All Angels, and its Pre-Raphaelite stained-glass windows by the William Morris company and other notable artists. Waterford also has a famous Irish namesake in the noted crystal manufacturer.

While we can’t claim to be known for any artistic notoriety, Helping Hands is famous as one of the UK’s foremost homecare providers and over the last three decades we have supported thousands of people to receive support at home, through our visiting and live-in care services.

Meet the team

Monica Ahir

Meet Monica Ahir, our Regional Care Director, Waterford

Hello, I’m Monica. I have lived and worked in Wolverhampton for over 15 years and so have a great knowledge of the area and branches that I manage. The quality of care provided by Helping Hands branches is invaluable, and so personalised. This ensures we meet the needs of every single customer which is of paramount importance to me and my team. In my spare time I enjoy reading, spending time with my family and going on exotic holidays!

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite CarePalliative Care

Other services we provide at this branch

Visiting home care in Waterford

Visiting home care means you get the support you need in the place you want, your own home. Our carers can provide support with every aspect of your daily life including medication, personal care, meal preparation, mobility and any other task that can make your life easier. Our carers will work from a personalised support plan that will detail exactly how you like things done and will ensure that your routines are always respected.

Live-in care to support you

If you have a complex health condition or if you would just like to have care and companionship around the clock, you may prefer having a live-in carer. Having one of our professional and empathetic carers living n your home with you can be a valuable alternative to moving into residential care, as you get to remain in the home you love and still have the benefit of full-time care. With live-in care you still get the very highest standards of care possible, but your carer will also be there to chat over a cup of tea or give you the space you need when you want some alone time.

Better than a care agency in Waterford

Helping Hands has never been a care agency and the differences are significant. As a fully managed and regulated company we are answerable to the CQC and CIW for everything that we do, meaning we work hard to ensure our standards exceed the guidelines that the industry bodies set. Care agencies on the other hand, have no obligation to be registered and you therefore may not end up getting the service you’ve been promised. Don’t leave your care to chance; talk to us and see why we’re one of the UK’s best home care companies.

Dementia care at home

Staying in your own home for care can be preferable under many circumstances but even more so when you’re living with dementia. Remaining in familiar surroundings, amongst people, pets and possessions that mean the world to you can help to reduce anxiety and confusion, meaning that you or your loved one can live their best life at home and still receive the dementia care they need.

Respite care for short-term support

Respite care can be useful in many way. Perhaps your regular carer is taking a break or your family are going on holiday, or maybe you just want to see if home care is for you; regardless of the reason, having respite care for a week or two may just be the lifeline you needed. Equally, if your carer is taking ill or your family suddenly can’t acre for you, emergency care can be in your home within 24 hours, so you can rest assured that you’ll always be cared for with Helping Hands.

Elderly home care

As we get older our needs and abilities change. Some people find a renewed interest in exercise and find their strength improves, but for the vast majority of us, the opposite is true and we find tasks around the house become harder to manage. If you’d like some extra support with housework, laundry, personal care, or a myriad other tasks both inside and out of your home, why not give us a call about elderly care today?

Fully-trained carers in Waterford

We’ve been supporting people to live their very best lives since 1989 and our carers are at the heart of everything we do. They go above and beyond to support our customers to live as independently as possible in their own homes and are able to do this because of the rigorous training they receive when they join us, as well as development opportunities throughout their employment. They are fully screened by the DBS before they go to meet any of our customers, ensuring that you’re safeguarded in your home too. We are fully regulated by the Care Quality Commission and Care Inspectorate Wales and we’re accredited by many different organisations throughout the UK, so you can be sure that with us, you’ll be in safe hands.

Find out more about care in Waterford

We could be supporting you to live your best life as independently as possible in your own home. Call our friendly customer care specialists today to discover how. They’re available seven days a week or if you prefer, contact us via our website and we’ll call you back.

Call us on 01992726363 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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