The support that the team provide covers a whole variety of areas and is completely unique to the person receiving care. Starting from a half-hour visit a week all the way to several hours each day, our carers are on hand to support with the day-to-day activities you might be finding difficult. Visiting care is an ideal solution if you know that you need or want some extra help but don’t want to move into residential care. Our carers will come to you working to your timetable, and the support we can provide covers: Personal care and hygiene: helping you to use a commode or the shower, while always giving you privacy and space Managing medication and ensuring you’re safe when swallowing pills Tending to aspects of complex care such as stomas and catheters Helping you to get dressed in the morning or at night Though the practical support our carers provide is incredibly important, they also place a lot of importance on helping you when you’re out in the community. They’ll be by your side if you need to go to the shops or if you want to meet up with family and friends. It’s for this reason that we choose our carers based on a combination of experience and personality.

We would love to chat so please request a callback from our expert team. Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

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CQC & CIW Regulated

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Industry leading carer training

Home care in Welwyn

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Lines open until 5:30 PM

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Existing customer

01727 224171

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer

01727 224171

Visiting care and home care in Welwyn

Welwyn Garden City was the home of many famous faces including Alesha Dixon, Colin Berry and Jon Plowman, as well as the birthplace of Shredded Wheat. In addition to its famed inhabitants, it receives the nation’s most popular home care service from Helping Hands.

Our Welwyn team are on hand to support you or your loved one as little or often as you need. From 30 minute weekly visits from a companion to around the clock live-in care, your package is tailored entirely to you and changes as your requirements do, so that you have complete control of the level of care you receive. Contact us today to arrange the support you need, from a carer matched to you, to preserve your independence and wellbeing while living at home.

Quality care at home

From short term support to longer term visits and live-in care, our Welwyn team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Welwyn care team

Karen Wessels

Branch Care Manager

Matt Bristow

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Welwyn branch is fully regulated and accredited by the CQC

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Other areas we cover

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FAQs

The support that the team provide covers a whole variety of areas and is completely unique to the person receiving care. Starting from a half-hour visit a week all the way to several hours each day, our carers are on hand to support with the day-to-day activities you might be finding difficult.

Visiting care is an ideal solution if you know that you need or want some extra help but don’t want to move into residential care. Our carers will come to you working to your timetable, and the support we can provide covers:

Personal care and hygiene: helping you to use a commode or the shower, while always giving you privacy and space
Managing medication and ensuring you’re safe when swallowing pills
Tending to aspects of complex care such as stomas and catheters
Helping you to get dressed in the morning or at night

Though the practical support our carers provide is incredibly important, they also place a lot of importance on helping you when you’re out in the community. They’ll be by your side if you need to go to the shops or if you want to meet up with family and friends.

It’s for this reason that we choose our carers based on a combination of experience and personality.

A live-in carer, carefully chosen by us, will live with you in your home and make sure you have everything you need to remain comfortable and safe at all times. Over the last 30 years, our live-in care in St Albans team have cared for people with various conditions, such as dementia, Parkinson’s and those recovering from a stroke.

Whether you just need live-in care for a short period of time after a stay in hospital or a more permanent arrangement, live-in care is a viable alternative to residential care.

Domiciliary care gives you to freedom to choose the frequency, duration and intensity of your care, ranging from 30 minutes a week to several overnight stays.

You might just need a helping hand hanging the washing out in the mornings, or you may require more complex clinical care, such as catheter management. Nonetheless, our expert carers are fully trained in all aspects of care, giving you and your family peace of mind.

Caring for a person with dementia can be a lot to take on for a family. As a dementia care specialist, we’ve been supporting people with different forms of the condition for over 30 years, and understand the need for consistency in dementia care.

Dementia affects people in different ways – someone might just need gentle encouragement or reminders to take their medication for example, while another person might need constant supervision. The solution we provide is always unique to the individual we support and can be easily altered if your needs change.

A part of growing older can mean that we find those once simple tasks more difficult. Taking the bin out, weeding the patio, watering the hanging baskets and hoovering the stairs are just a few examples that you might need a helping hand with.

You might just need 30 minutes per week, or several hours, no matter the duration, our friendly and professional carers are always here to assist you.

Supporting a loved one each and every day can be a lot to take on. And if you’re juggling other commitments, it can feel incredibly overwhelming.

Though it can be rewarding, being a loved one’s full-time carer can make you feel fatigued and in need of a break. Respite care, arranged on a short-term basis, lets you take some time for yourself so you can recharge your batteries but still be assured your loved one has the same level of support you’d expect for them.

You can also use respite care as a way of seeing how care in your home can work further down the line. Or you might need to leave your loved one to resolve a family emergency. We can often arrange care to start swiftly so as to cause as little disruption as possible to your routine.

Neurological conditions and complex injuries often need specific care. Our carers have the backing of a team of experienced clinical nurses, which allows them to support people with conditions such as motor neurone and people who have sustained brain or spinal injuries.

Our carers can assist with various areas of complex care, always maximising comfort and independence. From changing catheters to managing various medications and using specialist equipment such as hoists and ventilators, our team has the right solution to help you stay as independent as possible.

Following the latest practices and constantly ensuring a safe service is at the front of everything our carers do.

To make sure they’re well-equipped to deliver care around St Albans, each one goes through a thorough training programme which covers a host of areas such as personal care and how to maintain safety in the home.

As well as going through our endorsed carer training, our carers also go through a full background and DBS check, and because our carers are directly employed by use, we can also take care of all the employment paperwork as well.

Like all our branches, our St Albans office is regulated by the Care Quality Commission which means that we’re fully committed to providing a safe, secure service.

Branch information

Address

Helping Hands St Albans, 2 Canberra House, London Road, St Albans, AL1 1LE

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in Welwyn