Home care in Welwyn

Since 1989, we’ve been helping vulnerable people in local communities with the additional support they need to maintain their independence. Our home care team in Welwyn take a person-centred approach to ensure the care they receive caters to all their requirements, by matching each customer with a carer most suited to their personality and interest; connecting you with a companion who prioritises your wellbeing to whatever extent you wish.

With flexible packages, our visiting carers are on hand to provide assistance with any area of your routine that needs additional support. From keeping on top of your medication and making your meals to personal care and nursing visits, your Helping Hands carer can be available as often as you need, as part of a flexible package that can change as your needs do.

With a live-in carer, you can feel assured that there is somebody on hand to support you and your wellbeing around the clock. Day or night, your carer will be available to provide the assistance you need, with strong knowledge and expertise of your condition.

Regardless of whether you need a hand with your daily tasks from a companion, or specialist support from a qualified nurse, your live-in carer is fully trained to maintain a supportive and compassionate relationship with you, in a manner that is discreet and unintrusive. With live-in care, you can maintain your routine and feel confident in living at home with a high degree of independence.

With domiciliary care, your routine is supported by a companion who understands your condition and caters to your priorities, without the need to leave your home. You can remain in the environment you feel most comfortable, with the care of somebody who’s been handpicked for their suitability to your needs.

Whether you require some help getting around and taking care of your household chores, or clinical support for a complex condition, your domiciliary carer is on hand to provide support as little or often as you need, with a care plan that you have complete control over.

With Helping Hands, you can feel confident in the service you receive with the knowledge that every carer is directly employed by a locally managed branch. Every member of staff undergoes rigorous training, with every branch being registered, monitored and regulated by the care Quality Commission (CQC).

With ongoing training and development, we ensure our carers feel valued in their role and motivated to provide the very highest standard of care for their customers as part of an industry-leading home care company.

Since 1989, a huge portion of the care we’ve delivered has consisted of providing support to those living with dementia. Throughout that time, we’ve grown to understand the condition on an individual basis, with our dementia care team on hand to provide advice and guidance at each stage for our customers. 

With Helping Hands, we can guarantee specialist assistance as soon as you need it. We provide immediate assistance and make it our prerogative to handle your care with the utmost empathy and regard for your well-being; doing everything we can to reduce anxiety and keep you as close as possible to your loved ones.

As the need for assistance increases with age, many of us will rely on our family and friends for help with regular tasks, such as household chores, making meals and going shopping. With a Helping Hands carer, you can depend less on your loved ones and receive assistance from a companion who is highly trained and provides empathy and compassion above all else. 

For medical assistance and personal care, we have elderly carers who are specialists in various conditions and prepared to undertake the responsibility of keeping you healthy as your condition deteriorates. With a flexible elderly care plan tailored to your needs, the level of care you receive is completely in your hands.

Receiving care is usually an ongoing process, however, sometimes it’s only needed on a temporary basis, while sometimes permanent carers are unavailable and a replacement is urgently needed. Our respite care team are on hand to provide emergency support as soon as you need it.

Whether you are recovering from an injury and need help getting around, or living with a condition that requires assistance, but your carer is unavailable, with respite care, your needs are catered to as soon as possible, for a time period specified by you.

Just 2% of applicants are accepted for a role with Helping Hands, as we handpick people we feel truly share our ethos and present an exceptional level of empathy and compassion. Each successful applicant then undertakes rigorous background checks including Disclosure & Barring Service (DBS) screening. 

Once a carer gets started with our team, they will undergo ongoing professional development with regular refresher courses, while the branch receives monitoring and regulation from the Care Quality Commission (CQC). Rest assured, with a Helping Hands carer, you or your loved one will receive the very highest standard of care from individuals who are motivated to keep improving day by day.