Our Helping Hands branch located near Welwyn is home to a team of dedicated home care professionals. Handpicked for their natural altruism, each carer has their skills enhanced with industry-leading training and ongoing development, monitored and regulated by the Care Quality Commission (CQC). Get in touch today to be matched with a companion who prepared to give you all the support you need to maintain an independent lifestyle in the comfort of your own home.
Our Welwyn team cover local areas including Hertford, Hatfield Hyde, Peartree, Stanborough and Woodhall.
Welwyn Garden City was the home of many famous faces including Alesha Dixon, Colin Berry and Jon Plowman, as well as the birthplace of Shredded Wheat. In addition to its famed inhabitants, it receives the nation’s most popular home care service from Helping Hands.
Our Welwyn team are on hand to support you or your loved one as little or often as you need. From 30 minute weekly visits from a companion to around the clock live-in care, your package is tailored entirely to you and changes as your requirements do, so that you have complete control of the level of care you receive. Contact us today to arrange the support you need, from a carer matched to you, to preserve your independence and wellbeing while living at home.
"Hello, I'm Christopher. As the Hertford Branch Manager, it is my responsibility to ensure that the highest level of care is provided by my team. I oversee the daily schedules of our clients and evaluate their care packages regularly, whilst maintaining a person-centred approach for each individual.
I am very lucky to work with an extremely dedicated and passionate team of carers and professionals, each of whom bring exceptionally unique strengths to the group. Their shared values and commitment reinforce my reasons for why I joined the care industry in the first place. It is important for me to be able to make a difference within my work, whether its creating individualised care plans or simply putting a smile on someone's face. Working as a Branch Manager, I am able to dedicate my time to helping others whilst enabling them to maintain the highest quality of life."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Since 1989, we’ve been helping vulnerable people in local communities with the additional support they need to maintain their independence. Our visiting care team in Welwyn take a person-centred approach to ensure the care they receive caters to all their requirements, by matching each customer with a carer most suited to their personality and interest; connecting you with a companion who prioritises your wellbeing to whatever extent you wish.
With flexible packages, our visiting carers are on hand to provide assistance with any area of your routine that needs additional support. From keeping on top of your medication and making your meals to personal care and nursing visits, your Helping Hands carer can be available as often as you need, as part of a flexible package that can change as your needs do.
With a live-in carer, you can feel assured that there is somebody on hand to support you and your wellbeing around the clock. Day or night, your carer will be available to provide the assistance you need, with strong knowledge and expertise of your condition.
Regardless of whether you need a hand with your daily tasks from a companion, or specialist support from a qualified nurse, your live-in carer is fully trained to maintain a supportive and compassionate relationship with you, in a manner that is discreet and unintrusive. With live-in care, you can maintain your routine and feel confident in living at home with a high degree of independence.
With domiciliary care, your routine is supported by a companion who understands your condition and caters to your priorities, without the need to leave your home. You can remain in the environment you feel most comfortable, with the care of somebody who’s been handpicked for their suitability to your needs.
Whether you require some help getting around and taking care of your household chores, or clinical support for a complex condition, your domiciliary carer is on hand to provide support as little or often as you need, with a care plan that you have complete control over.
With Helping Hands, you can feel confident in the service you receive with the knowledge that every carer is directly employed by a locally managed branch. Every member of staff undergoes rigorous training, with every branch being registered, monitored and regulated by the care Quality Commission (CQC).
With ongoing training and development, we ensure our carers feel valued in their role and motivated to provide the very highest standard of care for their customers as part of an industry-leading home care company.
Since 1989, a huge portion of the care we’ve delivered has consisted of providing support to those living with dementia. Throughout that time, we’ve grown to understand the condition on an individual basis, with our dementia care team on hand to provide advice and guidance at each stage for our customers.
With Helping Hands, we can guarantee specialist assistance as soon as you need it. We provide immediate assistance and make it our prerogative to handle your care with the utmost empathy and regard for your well-being; doing everything we can to reduce anxiety and keep you as close as possible to your loved ones.
As the need for assistance increases with age, many of us will rely on our family and friends for help with regular tasks, such as household chores, making meals and going shopping. With a Helping Hands carer, you can depend less on your loved ones and receive assistance from a companion who is highly trained and provides empathy and compassion above all else.
For medical assistance and personal care, we have elderly carers who are specialists in various conditions and prepared to undertake the responsibility of keeping you healthy as your condition deteriorates. With a flexible elderly care plan tailored to your needs, the level of care you receive is completely in your hands.
Receiving care is usually an ongoing process, however, sometimes it’s only needed on a temporary basis, while sometimes permanent carers are unavailable and a replacement is urgently needed. Our respite care team are on hand to provide emergency support as soon as you need it.
Whether you are recovering from an injury and need help getting around, or living with a condition that requires assistance, but your carer is unavailable, with respite care, your needs are catered to as soon as possible, for a time period specified by you.
Just 2% of applicants are accepted for a role with Helping Hands, as we handpick people we feel truly share our ethos and present an exceptional level of empathy and compassion. Each successful applicant then undertakes rigorous background checks including Disclosure & Barring Service (DBS) screening.
Once a carer gets started with our team, they will undergo ongoing professional development with regular refresher courses, while the branch receives monitoring and regulation from the Care Quality Commission (CQC). Rest assured, with a Helping Hands carer, you or your loved one will receive the very highest standard of care from individuals who are motivated to keep improving day by day.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details