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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

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Industry leading carer training

Home care in Worcester

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0190 567 6981

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0190 567 6981

Visiting care and home care in Worcester

Just a stone’s throw away from the scenic Malvern Hills, the city of Worcester is home to a wealth of interesting architecture, fascinating history, an iconic riverside cathedral and the well-known Worcestershire County Cricket Club. Yet with so much to see and do around the Worcester area, getting out and about can be difficult if you are in need of a little extra support. That’s why we have a dedicated team of Helping Hands carers in the local area to support you to live safely and independently at home and out in the local community.

From as little as 30-minute visits per week to around-the-clock live-in care, our carers are on hand to provide all the assistance you require, with a home care package tailored to your needs. Get in touch with us today to arrange a meeting and begin receiving the help you or your loved one needs to maintain their independence in the comfort of their own home.

Quality care at home

From short term support to longer term visits and live-in care, our Worcester team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Worcester care team
Cadi Reddick
Cadi Reddick

Branch Care Manager

At Helping Hands Worcester and Malvern, my main role is to ensure that we provide a high quality of care and a safe service. I...

Claire Garside
Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Worcester branch is fully regulated and accredited by the CQC

Find out more
Home care Worcester - visits to suit you

Helping Hands was founded by Mary Lee in 1989 in order to provide person-centred home care to those who needed it in the comfort of their own homes. Built on a foundation of family values, we have always ensured that the service we provide has been family-focused and completely tailored to you and your needs. And over 30 years later, we are proud that we are still providing the same level of high-quality home care to each and every one of our clients across England and Wales.

Every member of the Helping Hands team is here to ensure that we enable our clients to enjoy the quality of life that they deserve in the comfort of their own homes, irrespective of their personal or medical needs. So whether you need support with your housekeeping and medication administration or simply a friendly face to pop in every now and again for a cup of tea and a chat, we’ll be there for you.

And what’s more, with the support of our dedicated Clinical Nurse team, we’re fully equipped to support with more complex conditions such as multiple sclerosis, spinal injuries, Parkinson’s and those that are recovering from a stroke, so you can rest assured that you’re in safe hands.

Personalised live-in care for round-the-clock support

With live-in care in Worcester, provided by Bernie and her team, one of our carers will live with you in your home and be there to help you around the clock – so you always have someone to call on, no matter the time of day.

Discover more on what is live-in care here.

Better Than a Care Agency In Worcester

At Helping Hands we have never been an agency, we’re a private home care company who, since our founding in 1989 has delivered the highest quality home care to people in their own homes. The biggest difference between a care agency and a private company is that an agency will charge you ‘referral fees’ and other costs and then also expect you to employ and manage your carer yourself.

At Helping Hands though, we offer fully managed home care services on both a visiting and live-in basis, and our incredible carers will support you with every aspect of your daily routine. We’ll design you a bespoke package of care that will be flexible to your changing needs and your local care managers will always ensure your support is delivered to the highest standards.

Award-winning training for our Worcester carers

Our Worcester carers are committed to providing you or your loved one with the very best possible care. And to ensure that they deliver your care to the highest standard, they each complete a comprehensive training programme that covers modules such as moving and handling, personal care, medication administration and safeguarding. What’s more, they also complete regular refresher training courses throughout their time with us to ensure that their skills and expertise are always at the best that they can be.

Our carers are committed to ensuring that you receive the best condition-led care possible, and they will work closely with you, your loved ones and your GP to understand the best way to support you.

Here at Helping Hands, we’re proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, and we are also fully regulated by the Care Quality Commission (CQC).

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Branch information
Address

Helping Hands Worcester, 32 Broad Street, Worcester, WR1 3NH

Show in maps Worcester Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed