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Home care in Basildon

Why choose home care at Helping Hands Basildon?

Helping Hands have been supporting people to live safely in their own homes since 1989 and we’re experts in knowing how best to care for our customers. Our Basildon branch are at the forefront of care in the local area, whether you are looking for a companionship call, help with household tasks or need clinical support.

At Helping Hands, we value person-centred care above all else and will always keep you at the forefront of your care journey. We’re not just caring for you but we’re caring with you. One of our friendly team members at Helping Hands Basildon will be able to guide you through your care options in the comfort of your own home, at a time to suit you.

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What’s included with home care at Helping Hands?

Perhaps you just need a little help with light housework tasks or meal preparation, or really want to go for a walk in the Wat Tyler country park? With visits from just 30 minutes, Helping Hands carers will be able to support you with whatever you’re struggling to do on your own. Perhaps you need a higher level of care after a hospital discharge or you’re developing frailties? Your local Basildon branch can send someone to you for as little or as much time as you need, including full-time live-in care. Our flexible style of care will be tailored to your exact needs, and a support plan will be produced in conjunction with you or your decision makers, meaning that you can be confident in the care you receive and the carers who deliver it. We can even help you take care of your pets, so if you’re not confident to take your dog for a walk on your own, why not call the branch team and talk through your options?


Why you may need home care

We can all use a little extra support at times, whether permanent or temporary, but it can be hard to admit we’re not coping with something we used to do as routine. That’s where our Basildon team can reassure you about the unobtrusive nature with which our expert carers will support you. Our focus is always on promoting your independence and keeping your home just as you’ve always liked it, so you remain fully in control of your care journey at all times.

Carers for limited hour visits

Perhaps you haven’t wanted to acknowledge that you’re struggling with certain tasks, but your family are worried that you’re not coping as you used to? While the thought of having a stranger in your house can be unnerving at first, you’ll quickly get to know your friendly visiting carer and wonder how you ever managed without them! They’ll support you with anything you need, such as personal care, mobility difficulties, meal preparation or taking you to appointments; there’s not much they won’t be able to do for you. Perhaps it’s during the night that you don’t cope so well with and would appreciate having an overnight carer there in the hours of darkness? Helping Hands’ Basildon team can support you at all hours of the day or night, so you or family members never have to be concerned that you’ll be alone at vulnerable times.

Intermittent long-term visits

Maybe you’ve been caring for a family member and need a break? It’s perfectly natural that you should want to regain some time for yourself, to reconnect with your family, children, or perhaps just have a holiday. The Basildon branch will be able to cover any respite care needs your loved one may have, whether it be longer or shorter-term. You will be able to relax, knowing that your loved one is being cared for properly in your absence, meaning that you get the break you need. All of our carers are highly skilled and well trained, so you can be confident in their abilities and skills. They will follow a personalised support plan so you will be able to step back for a while, knowing that everything is in hand.

Carers for immediate situations

We can’t always know what life is going to hand us and our health is often one of the things we have no way of predicting. However, if the worst does happen and you or a loved one needs emergency care, you’ll be relieved to know that Helping Hands Basildon will be able to respond quickly. Perhaps it’s an unexpected discharge from hospital, or support after a fall, care can sometimes be needed urgently. With starts in under 24-hours in certain circumstances, the Basildon team will be able to get you the urgent care needed, so that you or your loved one can be safely and professionally cared for at home.


Home carers in Basildon

The friendly team in Basildon are experts in providing effective care at home. One of the ways we ensure that our carers are suitable is through a comprehensive programme of training and development that they receive before and during their time working with us. All carers are skilled before they go to their customers and through continuous development, ensure their abilities are refreshed and renewed regularly. In addition to this, the fact that the Basildon branch are rated ‘Good’ by the Care Quality Commission (CQC), the regulatory body for England, means you can be confident you are in good hands.


How to arrange home care in Basildon

Call our friendly and helpful team of customer care specialists to discuss your care needs today. We look forward to hearing from you.

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