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Locally managed service

Chesterfield

Little and often, companionship to nursing. With branches nationwide.

Chesterfield

Our local Helping Hands team in Chesterfield are here to provide you support and reassurance so that you can live as independently as possible at home. Continuing with tailored support we’ve offered to thousands over the past 30-plus years, our team in Chesterfield aim to keep you feeling safe, content and secure in your own home, assisting you with activities of daily living and doing things how you’d like them done. We are also closely monitored by the Care Quality Commission (CQC), the industry’s governing body for care, who ensures we are providing a safe service and doing what we say we’ll do.

Our new Chesterfield branch covers Brimington, Calow, Chesterfield, Cutthorpe, Hasland, Holymoorside, Matlock, Old Brampton, Old Whittington and Wingerworth.

This branch covers where you need care:

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To learn more about how we can help call

01246640839 *If you are an existing customer, please use the branch phone number

Branch address

Zoopla, Tapton Park Innovation Centre, Brimington Road, Chesterfield, Derbyshire, S41 0TZ (see on maps)

Visiting and live-in care in Chesterfield

From support with the cooking and cleaning, to round-the-clock live-in care from a dedicated carer, we can provide home care that caters to all of your needs from a team that is based in your local community. With so many attractions and places to visit in Derbyshire, our carers can also help you to get out and about, perhaps for a visit to Chatsworth or to the popular Chesterfield Market. It’s not just support at home we provide; we take a holistic approach to you and your care needs.

 

Meet the team

Mandy Henderson

Meet Mandy Henderson, our Branch Care Manager, Chesterfield

"I am the branch manager in Chesterfield, where I am responsible for the day to running and delivering of the care in the Chesterfield area, ensuring staff and customers are well looked after. I have been working in care since I was 18 - this has always been a passion of mine as I am naturally a caring person and have personal experience of requiring good support. I have two blind sons and we have required our own support over the years so understand what's important to people from both sides. Helping Hands offer a quality support, showing that they actually care about individuals."

Karen Swanson

Karen Swanson

Regional Clinical Lead, North

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Michelle Burke

Michelle Burke

Live-in Area Care Manager, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care

Other services we provide at this branch

Visiting care for additional support at home

For over 30 years, we have been providing a premium home care service to those in need up and down the country, always ensuring their requirements and preferences are put first. We pride ourselves on meeting the highest industry standards set by the Care Quality Commission (CQC), so that all of our customers have professional care that’s delivered to them in a way that is meaningful to them.

Visiting care can start from 30-minute, 45-minute or hourly visits, depending on the amount of time you’d like support or what things need doing around the home. From helping out with domestic duties such as vacuuming, laundry and taking the bins out to supporting you with personal care and ensuring you’re remembering to take your prescribed medication correctly, our carers can support you with a whole range of different tasks. What’s more, they’ll be there to have a cup of tea and a chat with you, which can be vital for those that live alone or away from loved ones.

Our local home care service also covers errands outside of the home, such as taking you to appointments, accompanying you to the shops, collecting your prescriptions and even taking your pet dog for his daily walk. For our younger customers, we can also accompany you at college, university or work, assisting you as and when you require support.

24-hour live-in care in Chesterfield

Our popular live-in care service is a direct alternative to moving into a care home, where you would otherwise be unable to take all of your possessions with you and will usually have to leave your spouse or partner behind. With live-in care, you can stay in the comfort of your own home, where you’re surrounded by the familiarity of your home comforts and can still maintain contact with your local community as and when you require.

Living with you in your home, a dedicated live-in carer will be on hand to deliver support as and when you need. They will learn everything about your care requirements and also build up a close rapport with you, with many of our customers often referring to their live-in carer as more of a friend or extended member of the family. So, should you need support during the night if you become slightly confused with the time of day or if you need regular assistance to mobilise safely around your home, your live-in carer will be there no matter what.

We provide full training to all of our live-in carers before they move in with a customer, with additional clinical training provided for more complex care packages, which are overseen by our regional clinical nurses. This may include care needs such as after a stroke, Parkinson’s, advanced dementia, a brain or neurological injury, cancer or palliative care.

Domiciliary care on your terms

Also known as home care or visiting care, domiciliary care is a term used to described care that is delivered little and often and designed to fit in with your lifestyle. The carers based at our Chesterfield branch are here to support you with all aspects of daily living and will make sure you get person-centred care that enables you, rather than taking over and doing everything for you.

One week, your visits may consist of help with watering your plants, collecting your groceries and changing the beds; whereas the next week you may want a trip out to the Peak District to admire the beautiful skyline and towering hills. Our support plans are completely flexible and we can adapt around you and what you’d like help with.

Experts in dementia care at home

A dementia diagnosis can be an extremely upsetting time for an individual and their family, but it can also provide much-needed clarity for the situation that they have been grappling with. As experts in dementia home care, we are able to support all of you with a new or existing diagnosis, as well as providing you with the right care that is completely unique to you, the type of dementia you have and your symptoms.

Whether you struggle with spatial awareness, memory loss or changes in behaviour, the Chesterfield team will meet with all of you to create a bespoke support plan that can be edited as and when required.

Continue an independent lifestyle with elderly care

Getting older doesn’t mean that you are unable to do anything for yourself anymore or that you have to give up hobbies and your current lifestyle. Although you may have to make tweaks here and there, you can still continue to live at home and do the things that make you happy – whether that’s gardening, visiting friends in the local area or going to the local shops in Chesterfield town centre. And with an extra helping hand from our friendly carers, you can still do all of those things and much more.

Elderly care may be particularly useful if your loved ones live in a different town, county or country to you, as instead of relying on them to help you with the shopping or the housework, we can pop in and do this with you, giving you all added peace of mind and reassurance.

Respite care when your caregiver needs to take a break

Everyone needs a break from time to time, and that couldn’t be more important for someone that cares for a loved one or friend on a full-time basis. When you decide to take a break, we can plan respite care with both of you so that your loved one still has the care and support they need but without either of you having to worry about their welfare. We’ll replicate your existing routines and seamlessly fit in to what you already have set up.

Not only does respite care allow both of you to have a bit of time away from each other, it allows you to have some well-earned rest whilst your loved one has a change of conversation and personnel. This can become an integral part of your care routine and enables you to have a bit of time back for yourself, too.

Fully-trained carers in Chesterfield

Our carers really are remarkable. They always put our customers first and continuously go above and beyond for them, showing compassion on a daily basis. And it’s this quality of being compassionate towards others that we look for above all else when we’re recruiting carers. To ensure they have the skills and knowledge required to provide industry-standard care, we provide in-house training within our Chesterfield branch and at regional centres across England. Modules include personal care, dementia, medication, first aid, safeguarding and manual handling, with the options of taking advanced courses if there is an interest in a particular area.

And before our carers pass their selection and assessment, they are required to provide character references and undergo an enhanced Disclosure Barring Service (DBS) check, a requirement we adhere to set by the CQC.

Find out more about care in Chesterfield

To find out more about our care services in Chesterfield, you can call us or get in touch via our live chat service seven days a week. A member of our friendly customer care team will be ready to listen to your current situation and be able to advise on the best steps forward, offering you a home visit with the Chesterfield team once you’re ready to embark on your care journey with us.

Call us on 01246640839 Talk to us on live chat Request a call back

Our credentials

Our Chesterfield branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

Zoopla, Tapton Park Innovation Centre, Brimington Road, Chesterfield, Derbyshire, S41 0TZ Show on Map

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