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Locally managed service

Home Care Chesterfield

Little and often, companionship to nursing. With branches nationwide.

Home Care Chesterfield

Our local Helping Hands team in Chesterfield are here to provide you support and reassurance so that you can live as independently as possible at home. Continuing with tailored support we’ve offered to thousands over the past 30-plus years, our home care Chesterfield team aim to keep you feeling safe, content and secure in your own home, assisting you with activities of daily living and doing things how you’d like them done. We are also closely monitored by the Care Quality Commission (CQC), the industry’s governing body for care, who ensures we are providing a safe service and doing what we say we’ll do.

Our new Chesterfield branch covers Brimington, Calow, Chesterfield, Cutthorpe, Hasland, Holymoorside, Matlock, Old Brampton, Old Whittington and Wingerworth.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01246640839 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Chesterfield, Zoopla, Tapton Park Innovation Centre, Brimington Road, Chesterfield, Derbyshire, S41 0TZ (see on maps)

Home and live-in care in Chesterfield

From support with the cooking and cleaning, to round-the-clock live-in care from a dedicated carer, we can provide home care that caters to all of your needs from a team that is based in your local community. With so many attractions and places to visit in Derbyshire, our carers can also help you to get out and about, perhaps for a visit to Chatsworth or to the popular Chesterfield Market. It’s not just support at home we provide; we take a holistic approach to you and your care needs.

 

Meet the team

Mandy Henderson

Meet Mandy Henderson, our Branch Care Manager, Home Care Chesterfield

I am the branch manager in Chesterfield where I am responsible for the day to running and delivering of the care in the Chesterfield area, ensuring staff and customers are well looked after. I have been in care since I was 18, and this has always been a passion of mine as I am naturally a caring person and have personal experience of requiring good support. I have two blind sons and we have required our own support over the years so understand what's important to people from both sides. Helping Hands offer a quality support, showing that they actually care about individuals. The staff are treated kindly with lots of support and understanding but empathy is a must! Helping Hands offers a fair wage and excellent training with good working practice and a friendly cuppa if ever needed. I support my sons who now have their own families so spend lots of my free time with them. I also have two German Shepherds that I love walking, and enjoy weekends away in my caravan.
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Michelle Burke

Michelle Burke

Head of Live-in Care, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareElderly CareRespite Care

Other services we provide at this branch

Home care Chesterfield

When you choose a home care provider such as Helping Hands for your care needs, you’ll receive an exceptional level of service that is fully tailored to your specific requirements and wishes. Our superb team of carers in Stourbridge will take the time to fully understand your needs in relation to your condition and your circumstance, and will help you design a package of care that supports your independence and allows you to remain comfortable and secure in your own home. From setting your bedtimes to choosing your favourite meals, you’ll have control over lots of important details of your care plan. Our Chesterfield care team are completely committed to ensuring every aspect of your care is perfect for you.

What’s included with agency care Chesterfield - at Helping Hands?

There are no one-size-fits-all care packages when it comes to Helping Hands. Instead, the care you receive is tailored to fit you and your lifestyle. We’re here to make things easier, and that means slotting in around your daily routine and doing what we can to help you live the life you really want to live. We offer two main modes of care: agency live-in care, and visiting care, which is where we send a professional to your home on an agreed upon schedule, whether that’s for a few hours per day or as little as a 30-minute call once weekly to check in on you.

Our carers are expertly trained, big-hearted people who can step I not help with any number of household tasks, shopping and food prep, errands, mobility around the home, daily activities, watering the plants or making sure the dog gets a walk, finishing the laundry, helping with personal grooming and dressing, taking care of medications, and much more. It’s not just practical support, however – our carers understand that the biggest difference is made when they can provide emotional reassurance and friendly companionship, too.

Live-in care Chesterfield - for additional support at home

For over 30 years, we have been providing a premium live-in care service to those in need up and down the country, always ensuring their requirements and preferences are put first. We pride ourselves on meeting the highest industry standards set by the Care Quality Commission (CQC), so that all of our customers have professional care that’s delivered to them in a way that is meaningful to them.

Visiting care can start from 30-minute, 45-minute or hourly visits, depending on the amount of time you’d like support or what things need doing around the home. From helping out with domestic duties such as vacuuming, laundry and taking the bins out to supporting you with personal care and ensuring you’re remembering to take your prescribed medication correctly, our carers can support you with a whole range of different tasks. What’s more, they’ll be there to have a cup of tea and a chat with you, which can be vital for those that live alone or away from loved ones.

Our local home care service also covers errands outside of the home, such as taking you to appointments, accompanying you to the shops, collecting your prescriptions and even taking your pet dog for his daily walk. For our younger customers, we can also accompany you at college, university or work, assisting you as and when you require support.

24-hour private care Chesterfield

Our spirit and empathy really does come down to our wonderful carers, who go above and beyond their duty every day. The lengths they go to to ensure that all of our customers are safe and looked after in their homes is exceptional, and part of this is down to how we select our private carers before they join us. We don’t necessarily look for people with lots of previous care experience; our aim is to find those who are compassionate about looking after others and genuinely do care because everything else can be taught, but those qualities can’t.

After receiving an enhanced Disclosure Barring Service (DBS) check along with several character references, our new recruits undergo our award-winning training programme, learning the practical skills and policies that they must adhere to when out in the field. Training modules cover manual handling, dementia, personal care, first aid, safeguarding and more, with regular refresher courses taking place throughout the year for all of our staff.

Helping Hands are regulated by the Care Quality Commission (CQC), who ensure we are delivering safe, effective and responsive care, training and looking after our carers properly and have good leadership in place. As with any other reputable care provider, being monitored by the CQC means that you can have faith in the care you or a loved one is receiving as it is adhering to industry standards and is regularly inspected by the governing body for care in England.

Fully-trained carers in Chesterfield

Our carers really are remarkable. They always put our customers first and continuously go above and beyond for them, showing compassion on a daily basis. And it’s this quality of being compassionate towards others that we look for above all else when we’re recruiting carers. To ensure they have the skills and knowledge required to provide industry-standard care, we provide in-house training within our Chesterfield branch and at regional centres across England. Modules include personal care, dementia, medication, first aid, safeguarding and manual handling, with the options of taking advanced courses if there is an interest in a particular area.

And before our carers pass their selection and assessment, they are required to provide character references and undergo an enhanced Disclosure Barring Service (DBS) check, a requirement we adhere to set by the CQC.

Find out more about home care in Chesterfield

To find out more about our home care Chesterfield services, you can call us or get in touch via our live chat service seven days a week. A member of our friendly customer care team will be ready to listen to your current situation and be able to advise on the best steps forward, offering you a home visit with the Chesterfield team once you’re ready to embark on your care journey with us.

Call us on 01246640839 Talk to us on live chat Request a call back

Reviews

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taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

5 out of 5

from 8 reviews

Our credentials

Our Home Care Chesterfield branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Chesterfield, Zoopla, Tapton Park Innovation Centre, Brimington Road, Chesterfield, Derbyshire, S41 0TZ Show on Map

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