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Home care in East Molesley

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:30 AM today

Existing customer
020 3617 4145

Lines open at 8:30 AM today

Existing customer
020 3617 4145

Visiting care and home care in East Molesley

Our Helping Hands team in East Molesey is fully regulated by the Care Quality Commission (CQC), ensuring all of our care is up to a high standard and is safe, professional and monitored. Every aspect of your support is regularly checked, so you can feel confident that your care is always up to scratch.

We've been around in East Molesley since 1989, with over 35 years of experience in helping people across England and Wales remain in the homes they love. Our services are designed to fit around your life, whether you need occasional visits, short-term respite care, or full-time live-in support.

Our carers take the time to get to know you, learning about your daily routines, personal preferences, and what matters most to you. This allows us to create a care plan that truly reflects your lifestyle. From elderly care to urgent assistance when the unexpected happens, our carers will be here when you need them.

A smiling older woman stands outdoors by a railing, whilst a male carer in a purple uniform gently rests his hand on her shoulder. They both appear happy, surrounded by greenery.

Quality care at home

From short term support to longer term visits and live-in care, our East Molesley team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the East Molesley care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our East Molesley branch is fully regulated and accredited by the CQC

Find out more
Two older adults smile and talk outside. The woman in a purple jacket stands near a door, while the man in glasses and a straw hat stands beside her, both appearing happy and engaged in conversation.
High-quality home care in East Molesley

Our carers work with you to fully understand your needs, preferences, and everyday routines, making sure that we're sticking to our word when we say 'personalised care'. We provide a broad range of support, from condition-led care to help you through your cancer journey or help you to adjust to your next chapter of life with dementia. Having a condition doesn't mean your life has to be put on pause, and we're dedicated to supporting you to live life to the fullest.

We can also help with your nursing care, such as assisting with your medication adminsteration, managing your stoma and catheter care, or helping with PEG feeding. We can also provide support with personal care, making sure you always look and feel your best when it comes to hygiene and getting dressed in the morning. Our carers in East Molesley are fully experienced across many areas of home care, and we also provide meaningful companionship and reassurance for both you and your family. Don't forget that we also aim to be at your door within 24 hours in the case of an emergency, and can offer expert respite care when you need it most.

A woman in a purple uniform and blue gloves slices food on a wooden chopping board in a modern kitchen. A plate, a glass of water, and a vase of flowers are on the worktop nearby.
24/7 live-in care support

Whether you live on your own or with family, our live-in carers are there to become a trusted member of your home. We understand that welcoming someone new into your living space can feel overwhelming, which is why we take great care to make the transition as comfortable and reassuring as possible.

Each live-in carer is thoughtfully matched to your personality, interests, and lifestyle, so the relationship feels natural and supportive. Alongside professional care, many of our customers gain genuine companionship and peace of mind, knowing their loved ones are in safe, caring hands. We’re immensely proud of the difference our carers make and the comfort they bring to families. In East Molesley, we’re always guided by your needs and preferences, and we’re committed to providing the highest standard of care every step of the way.

A nurse places white tablets into the palm of an elderly woman who is sitting up in bed, smiling and wearing a striped top, in a warmly lit room.
Why Helping Hands is better than a care agency in East Molesley

Choosing Helping Hands for home care in East Molesley means placing your support in the hands of a fully managed, professional team. From the very beginning, every aspect of your care is carefully coordinated. Our carers receive ongoing training to uphold exceptional standards, and if your usual carer is unavailable, we'll always arrange another wonderful carer so your care continues without interruption.

With everything organised by our dedicated East Molesley team, you and your family can enjoy peace of mind knowing you're in the best of hands - Helping Hands.

Three people sit on a sofa, smiling and looking at a large photo album together. Two are older adults, and one appears to be a carer. The background shows shelves with books and framed photographs.
Qualified carers providing a variety of care services in East Molesley

Your independence is at the heart of our care, which is why every support plan is tailored to fit around you and your needs. Our carers work with you to create flexible care packages that put you in control, whether you need elderly care or disability care, if you're living with Down syndrome or brain injuries.

We’re extremely proud of the dedication shown by our carers every day. Through ongoing training, guidance, and development opportunities, we invest heavily in our teams. Our strong commitment to our staff is reflected in the high standard of care delivered throughout East Molesley, as we believe supporting our carers is key to supporting our customers.

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Branch information
Address

Helping Hands Richmond, 5 Duke Street, Richmond, TW9 1HP

Show in maps East Molesley Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed