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Locally managed service

Enfield

Little and often, companionship to nursing. With branches nationwide.

Enfield

Our Helping Hands team in Enfield have the skills and expertise to provide tailored support to you where you feel most comfortable and secure: your own home. Contact us today to find out how our CQC-regulated care packages could be an ideal alternative to moving into a care home.

We offer home care in Enfield, Palmers Green, Waltham Abbey, Waltham Cross, Winchmore Hill and the surrounding areas. If you’re unsure whether we cover care in your locality, give us a call today.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

02039934801 *If you are an existing customer, please use the branch phone number

Branch address

Instant Offices, M25 Business Centre, 121 Brooker Road, Waltham Abbey, Essex EN9 1JH (see on maps)

Visiting and live-in care in Enfield

We’re extremely proud of our 30-plus-year heritage of providing expert care to those who require an extra helping hands, and our team in Enfield are no different. Whether you want to take a day trip to Paradise Wildlife Park or simply need support to get to and from the shops when collecting your groceries, our friendly carers will be there to assist you as much or as little as you like, letting you decide how you’d like your care delivered.

Choose from either our visiting care service – for short, regualr calls throughout the week – or our live-in care service – for 24-hour support for more complex care needs. And if you find that you care needs increase over time or suddenly after a bout or poor health, we can quite easily increase your care hours and support plan to adapt around your changing needs.

Meet the team

Natasha Homer

Meet Natasha Homer, our Branch Care Manager, Enfield

"My role is to oversee the day to day running of the branch and to ensure that both our carers and customers are well looked after. I manage the scheduling of our care calls, and work closely with my Care Coordinator and Care & Training Practitioner; between us, we aim to deliver the best care in Enfield! It’s extremely important to me that our customers are satisfied with their care, we are always listening to customers’ needs to adapt their care or support plans, ensuring that we are always 100%person-centred. I thoroughly enjoy working out in the community both in our customers’ homes and at community groups such as our local memory café which is centred around dementia and ‘Falls Prevention’ with Age UK.
I started working in care as I wanted to make a positive impact on peoples’ lives and give back to my local community. Care is something that can be needed for any one of us at any time, and so it’s important to me that it is always the best that it can be."

Carole Kerton-Church

Carole Kerton-Church

Regional Clinical Lead, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care Agency Care Palliative Care

Other services we provide at this branch

Visiting care in Enfield

For over 30 years, we’ve been assisting people to get the right support they need for their health care needs where they feel most comfortable and safe: their own home. With visiting home care from our team in Enfield, you can rest assured that all of your requirements and preferences will be taken care of with professional and expert assistance from our friendly carers.

You can choose to receive visiting home care from as little as 30 minutes per week to cater for all elements of support – whether you’re over 65 and need support with the housework, shopping and getting to and from appointments, or if you’re living with dementia and need regular visits to check on your physical and mental wellbeing, have a carer prepare your meals and assist with personal care.

What’s more, your support plan is flexible and can adapt around your changing needs. So, if one week you need additional support with changing the bed sheets and the next visiting family and friends, we can cater to your preferences.

Live-in care for 24-hour support in Enfield

You may find that you need regular support throughout the day and night to ensure you turn safely in bed, are reassured if you wake during the early hours or need specific medication administered round-the-clock. Live-in care is an alternative option to moving into a care home, as it allows you to receive one-to-one, nurse-led care all from the comfort of your own home.

There’s no need to leave the familiarity of your beloved home, where you may have lived for most of your adult life alongside a partner or pet; a live-in carer will live with you in their own room and be on hand whenever you should need them. There are no set meal times, activities or waking and bed times either – you can choose what you do with your day and what you’d like to eat, perhaps even helping out with the cooking if that’s one of your hobbies.

To ensure you get the very best from your live-in care support plan, you will have a dedicated live-in care manager who will work with you to find the right carer for you that will fit in seamlessly with your life and personality. We often find that our live-in carers become more like extended members of the family for our live-in customers, providing you with not just health care support but a companion too.

Domiciliary care to help with the housework

Domiciliary care from the Enfield team covers short, regular visits throughout your week that enable you to keep on top of some of the activities that you may struggle to do by yourself, particularly if you’re in your senior years or living with a long-term medical condition. This could be assistance with cleaning, doing your laundry, tending to your garden or collecting your shopping and helping you to cook healthy and nutritious meals. Our aim is to enable you to live life how you want to, stepping in and supporting you in a way that assists you rather than taking over.

Specialist dementia care in Enfield

With over 850,000 people currently living with some form of dementia in the UK, there is more need than ever to ensure that there is appropriate care for those who choose to continue living in their own home, and that’s exactly what dementia care from Helping Hands can offer. With specialist training for our carers, we ensure that you have the right support for you or your loved one – from supporting with memory loss, challenging behaviour or confusion, to appetite loss and sensory changes.

Having to move into a care home may be the first thing you default to when a loved one is diagnosed with dementia, but this isn’t their only option. Dementia care at home not only allows them to stay where they feel most comfortable and safe, but it can also prevent any unnecessary stress and anxiety about having to leave the place they know and love.

Elderly care for your senior years

Elderly care from our Enfield team doesn’t just mean that we support with personal care, continence care and mobility; we cover a whole host of different activities and needs that you may have, whether you’re living with a long-term health condition or look forward to having the company and familiarity of a friendly face every day. We can support you with keeping on top of domestic duties like taking out the bins, stocking up the fridge and making the beds, as well as any additional care that you require such as assistance to take prescribed medications. Our elderly care service is also a great option if you live far away from a loved one and are unable to get to their home to provide support here and there. You can put your trust in our Enfield team to pop in and make sure they are okay, whilst providing them with support and assistance should they need it.

Short-term respite care in Enfield

Although extremely rewarding, it’s not always easy providing full or part-time care for a loved one. That’s where the Enfield team can step in with respite care whilst you take a step back and relax, allowing more time for yourself and your own needs. We can support your loved one for several days up to a few weeks, replicating the care and support that you provide so that their care routine is how you left it when you return.  It’s also a great opportunity for your loved one to build a rapport with someone else, have different conversations and perhaps new experiences in and around the local area.

Fully qualified carers in Enfield

All of our carers in Enfield are selected for their compassion and ability to go above and beyond for others; everything else can be taught, which is exactly what we do when they join us. Run by our in-house teams, new recruits receive training for manual handling, personal care, first aid, safeguarding, medication and dementia, providing them with the skills and knowledge to provide exceptional care for our customers across Enfield.

We are closely monitored by the Care Quality Commission (CQC), who ensure our training programme adheres to the latest and safest practices, as well as making sure our service is well-led, safe, and responsive. Being regulated by the CQC enables our customers and their loved ones to have full peace of mind that the care delivered is of the highest quality according to industry standards.

Find out more about care in Enfield

If you’d like to arrange care and you or a loved one lives in the Enfield area, give us a call today. Once we’ve gathered as much information about you and your situation as possible and discussed possible solutions, we can arrange for a home visit from a member of the Enfield team.

Call us on 02039934801 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

Instant Offices, M25 Business Centre, 121 Brooker Road, Waltham Abbey, Essex EN9 1JH Show on Map

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