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Home care in Essex

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback Request a callback

Lines open at 8:30 AM today

Existing customer
01245 676876

Lines open at 8:00 AM today

New customer
Request a callback Request a callback

Lines open at 8:30 AM today

Existing customer
01245 676876

Visiting care and home care in Essex

Our home care services are available across Essex including, Braintree, Brentwood, Colchester, Epping Forest, Maldon, Saffron Walden, Thurrock and the surrounding areas. 

We enable people to receive the finest high-end care, to live comfortably and independently within their own homes, surrounded by friends, family pets and personal belongings, avoiding a move into a residential care home.

Regulated by the Care Quality Commission (CQC), Helping Hands is highly regarded and considered one of the foremost live-in care provider in the UK. Helping Hands, founded in 1989, is an original member of the Home Care Association (UKHCA) in the UK.

Quality care at home

From short term support to longer term visits and live-in care, our Essex team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Essex care team
Sarah Timms
Sarah Timms

Branch Care Manager

I joined Helping Hands as a Carer in December 2018,. After progressing through various roles, I became a Registered Branch Care Manager in 2021. I'm...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

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Fully regulated by the CQC

Our Essex branch is fully regulated and accredited by the CQC

Find out more
High Quality Home Care In Essex

Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering home care in Essex and would like to discuss your options, simply call one of our friendly advisors today and we can talk you through the options that could work for you. Our phone lines are open seven days a week.

With tailored one-to-one care at the very heart of its services, Helping Hands has upheld its reputation over 25 years. The family run live-in care organisation is committed to providing leading home care services to people living in Ingatestone, Westcliff-on-Sea, Epping, Harlow, Rayleigh and Broomfield. Helping Hands remains committed to excellent live-in care services across England and Wales.

24/7 live in care support

Whether you need full-time live-in care in Essex, short-term respite, convalescence, planning for your long term care, or you simply require a single call per day, we will be able to work around your needs. Carers can live with your loved one in their own home, or visit as frequently as you need, from 30 minutes through to longer “sit” sessions that may take most of the day or even help during the night.

Helping Hands has been providing exceptional home care since 1989 and is still proudly family-owned and run. Helping Hands live-in care packages are tailored personally to your care needs. We work with doctors, nurses and many private hospitals to deliver home care and housekeeping that meets your exact requirements.

We carefully match you with a fully-trained private carer who will live with you in your home, supporting you with your day-to-day needs and even being on call overnight. Whether it’s helping with personal care, going to the toilet, help taking medication, housekeeping or moving round the house, many of our carers become a lifeline to our customers, enabling them to live the way they want every day.

Friendly, expertly trained, qualified carers in Essex

The idea of welcoming a new person into your home and life may seem a little daunting and unsettling at first. With a handpicked live-in carer, matched perfectly to you, your life can stay much the same as before. We walk you through each step of the way and place up most importance on matching you with someone you feel the most comfortable with and who understands your routines, likes and interests.

Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence where they develop a wide knowledge of personal care through to complex condition-led care.

But the training does not stop there. Every Helping Hands carer takes part in ongoing training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

Areas across Essex that we cover:

Abberton Abbess Roding Abridge
Barking Barnston Barrow Hill
Chelmsford Chigwell Chipping Ongar
Colchester Doddinghurst Dovercourt
Downham Dunmow East Mersea
East Tilbury Elmdon Finchingfield
Horsley Cross Leigh-on-Sea Lexden
North Shoebury Stambourne Southend-on-Sea
Stanway Tollesbury Toothill
Basildon

Other areas we cover
Branch information
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered