Home care in Peterborough

The difference between Helping Hands and a care agency in Peterborough

Using a private care provider like Helping Hands, rather than a care agency, means you’ll have much more control over the level and type of care that you’ll receive. From your first phone call to our wonderful care team in Peterborough, you’ll be put at the centre of every decision and you’ll have a bespoke care plan that is fully tailored to your individual requirements and preferences. Being a private care provider also means that we employ our carers directly, whereas many care agencies will request that you take responsibility for your carer’s pay. We much prefer our way of operating, because it means no unnecessary work or hidden fees for our customers.

Helping Hands was founded by Mary Lee in 1989 to enable those who needed some extra support to remain in the comfort of their own homes. More than thirty years later, we are proud to be providing the same level of person-centred care to thousands of families across England and Wales – and our values have never changed.

As a company that is big enough to support your every need yet still small enough to care, our expert carers are here to provide dedicated care that enables you to live independently at home. What’s more, each of our carers complete a comprehensive training course as part of their recruitment process that covers modules such as safeguarding, dementia care and moving and handling, so you can be sure that you’re in expert hands.

We employ each of our carers directly, so you don’t need to worry about any additional paperwork or background checks – we’ll cover it all for you. And as well as being fully regulated by the Care Quality Commission (CQC), we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.