Five years ago, India Hickey took her first steps as a visiting carer for Helping Hands. Since then, after much enthusiasm and commitment, she’s progressed to become a Field Care Supervisor for our branch in Evesham and the Cotswolds. Let’s read her story. Inspired to become a carer A memorable trip travelling across Australia and […]

How Jacky is receiving ongoing support for her condition Live-in support works well when a progressive condition necessitates a more permanent level of support. Jacky Smith was an energetic, fit and active police officer when, at 42 years, she was diagnosed with motor neurone disease (MND). “Initially I had a foot splint and managed to […]

How we provide a safe and efficient service Providing a timely and efficient service is extremely important to our customers and to us. Timing is everything, and especially as many of our customers are completely dependent on their visiting carers to help them out of bed or to wash, eat or take medication. Quite rightly, […]

Best of friends Helena and June live together in Kent and both need different levels of support from a carer. Attracted by the cost savings of sharing a live-in carer, they contacted Helping Hands to see whether we could help them. Today, Stella is providing daily-living assistance for both Helena and June. As their requirements […]

All Helping Hands customers’ needs are assessed by us, including any changes needed in the home environment. After all, our homes are our kingdoms and we want to help you keep it that way. It is important that we ensure a safe home and that you have all the equipment needed to maintain independence in […]

Nursing-led care plans from Helping Hands carers Helping Hands is proud to be a specialist and leading organisation of live-in care to meet complex care needs. Unlike many live-in care agencies, we employ a passionate nursing team and regional trainers who manage and supervise the medical interventions and medication administration our carers provide. Sometimes called […]

Emotional well-being and dignified care Each individual’s needs and wants are different, and we at Helping Hands fully understand and embrace this. The in-home care that we provide is tailored to each individual, and is second to none. We take the time to get to know our customers and their particular situations. From the first […]

Thinking of changing your care support provider? We often hear from families who are unhappy with the support they receive from their current care provider. Many of them are pleased to discover the many benefits of working with a direct employer like Helping Hands, especially when they used an introductory agency and directly employ their […]

At Helping Hands, our carers all have one thing in common – each of them cares for other people’s wellbeing, even if they’re not necessarily their customers. Meet Kelly, who is one of our Warwickshire carers. One day, Kelly showed just how caring and passionate she is for a member of the public. It was […]

Hello! I’m Jacqueline Fairbrother, Branch Manager for Helping Hands in Plymouth. I’ve lived in Plymouth for the last 40 years, after growing up in Hooe with my family. For the last 24 years, I’ve worked as a carer and have worked in a variety of roles throughout that time. I feel privileged to be able […]