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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open at 8:30 AM today

Existing customer
0121 752 2669

Lines open at 8:30 AM today

Existing customer
0121 752 2669

Visiting care and home care in Birmingham

Many of our customers across the city of a thousand trades just need a hand with upholding their independence, while many others require much more attention and security. From weekly visiting care to live-in care, there is a fully-trained carer catered to you nearby any of Birmingham’s 35-miles-worth of canals.

All of our home care services are independently regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you can have complete confidence that your care from our Somerset team will always be of the very highest standard.

Home care in Birmingham from our highly qualified team offers security, mobility, and companionship. By matching your personality and interests to a carer that is compatible with your needs, we ensure that your wellbeing is accounted for regardless of your condition.

Whether you’re lonely & elderly or young & disabled, you’re merely a phone call away from arranging unparalleled assistance for everything from dementia, to spinal injuries. With compassion and medical expertise, our homecare Birmingham team can make you feel more comfortable in your surroundings than ever before.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Birmingham

Our carers provide a wide range of support across Birmingham, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Birmingham
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Birmingham
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Nic Harding
    Nic Harding

    Area Care Manager

    Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

    More about Nic Harding
    Dene Wainman
    Dene Wainman

    Branch Care Manager

    I have been with Helping Hands since July 2023, starting as a Care Coordinator and have since been promoted to Branch Care Manager. I am...

    More about Dene Wainman

    All the carers are kind and very professional - Mum loves them and we have complete trust in them to provide the best care for her.

    Chris Sexton

    Four older adults sit outdoors around a round table, smiling and raising teacups in a toast. The table has a teapot, cups, and snacks. Greenery and sunshine create a cheerful atmosphere.
    What families say about our care
    CQC Logo
    Fully regulated care supporting Birmingham

    Our Birmingham branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in Birmingham - tailored to your needs

    We have been dedicated to providing seamless support to our customers for 30 years, enabling each of our customers to remain in the comfort of their own home while still receiving a personalised care plan to suit their needs. Whether you need home care that starts with a half an hour drop-in to help you with your meal or more complex and intensive support that involves overnight, 24-hour care, or live in care, our carers providing home care in Birmingham are here to help.

    With a comprehensive training programme, our experienced carers have the knowledge and the commitment to provide you with an abundance of support ranging from housekeeping, meal preparation and companionship to more detailed care for dementia, acquired brain injuries and mental health support.

    We understand that each individual person has their own unique requirements, and different care needs can arise for any reason. Whether you need temporary, immediate start care while your usual carer tends to a family emergency, or a helping hand in preparing your evening meal; our experts providing home care in Birmingham are here to bring peace of mind to you and your family.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 Live in care to support you

    Whether you live as a couple, on your own or with a beloved pet companion, our live in carers provide you with round-the-clock support to ensure that all your needs are cared for in the serenity of your own home. Regardless of your requirements, our carers will cater around you so that you can remain safe, secure and independent.

    Live in care in Birmingahm enables you to remain comfortable in your own surroundings while still being able to live each day on your terms, and not in a care home. There are no visiting restrictions and no set meal times, so you can remain independent while still giving you and your family peace of mind that you’re in safe hands.

    We can provide Live in care in as little as 24 hours.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Private care in Birmingham

    We understand how important it is that you remain in control of your care, which is why the Birmingham home care team can provide the perfect private care package so that you can maintain your usual routine.

    Otherwise known as care at home, this level of care will allow you to have the freedom to choose the assistance that you need, when you need it. Regular home visits, from 45 minutes to several hours a day, can be arranged with our Birmingham team to help you with a variety of everyday tasks, including personal care, housekeeping tasks and clinical care, including catheter and stoma management and PEG feeding.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Why Helping Hands is better than a care agency in Birmingham

    When choosing home care in Birmingham from a fully managed service such as Helping Hands, you and your loved ones can rest assured that your care will be overseen right from the get go, which isn’t always the case from a home care agency.

    From the professional training of your carer and assurance that there will always be someone to fill in for them should they be ill or unavailable, to the all-inclusive cost for your care instead of paying for each job that you require to be completed by a care agency – home care is managed completely by our Birmingham team, taking the stress and worry out of managing your care directly with your carer.

    What’s more, not all care agency services are regulated by the Care Quality Commission (CQC), unlike our Birmingham team, who are fully compliant and inspected by the CQC to ensure they are providing a safe and effective service to our customers across the city. Helping Hands are the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the CQC.

    Supporting communities across Birmingham

    Our carers provide home care in Birmingham and nearby areas including these locations.

    Local updates
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    10 Things to Do with an Elderly Parent in Birmingham

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    What to Know Before Beginning Live in Care in Birmingham

    How Live in Care in Birmingham Differs to Visiting Care Live-in care differs from visiting...

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    FAQs

    Home care in Birmingham is ideal when someone needs extra support but wishes to remain at home. This may include help with personal care, household tasks, or managing health conditions. Birmingham home care also provides reassurance for families, offering professional support while allowing loved ones to stay connected to their local community.

    Home care costs in Birmingham vary depending on the level and frequency of support required. Helping Hands Birmingham offers personalised pricing following a free assessment, ensuring costs reflect your exact needs. Whether you need occasional visits or full-time live-in care, we provide transparent pricing with no hidden fees.

    Care in Birmingham can usually be arranged quickly, often within a few days of your initial enquiry. For urgent situations, Helping Hands Birmingham may be able to start care sooner. After your assessment, our team works efficiently to match you with a suitable carer and confirm a start date.

    Home care in Birmingham starts with a free home assessment conducted by our local branch. We take time to understand your routines, preferences, and care needs before creating a tailored care plan. Once agreed, we introduce a compatible carer and arrange care to begin at a time that suits you.

    Yes, all carers providing home care in Birmingham are fully insured, bonded, and employed by Helping Hands. They receive comprehensive training and ongoing support to maintain high standards of care. This ensures safe, professional, and reliable support delivered in your own home.

    If your regular Birmingham carer is unavailable, we will arrange cover from another trained carer. Helping Hands Birmingham ensures continuity of care by using carers familiar with your needs whenever possible, minimising disruption and maintaining a consistent level of support.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0121 514 5275
    Branch information
    Address

    170 High Street, Harborne, Birmingham, B17 9PP

    Show in maps Birmingham Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed