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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

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Home care in Ashford

4.5 Star Rating
Rated Excellent on
Trustpilot

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Home care and Live-in care Ashford

Ashford is well-known for its contribution to the health and social care sector, so we're naturally proud to have a base here. Helping Hands is ready to offer you the support you need to maintain your presence in the local community, whatever the situation. We have over 35 years of experience, over 150 branches across the UK, and a team of experienced carers ready to step into your routine. We’re also regulated by the Care Quality Commission (CQC), so we’re always in the know when it comes to all things home care.

We're proud to provide full-time, around-the-clock live-in care, visiting care for scheduled visits, and respite care for temporary, short-term support. Whatever support you're looking for in Ashford, a Helping Hands carer has got your back.

Quality care at home

From short term support to longer term visits and live-in care, our Ashford team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Ashford care team
Paula Poulton
Paula Poulton

Branch Care Manager

My role is the registered branch manager of Maidstone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting...

Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Ashford branch is fully regulated and accredited by the CQC

Find out more
Home care visits in Ashford that suits you

For 30 years, we’ve provided a seamless support service to each of our customers, enabling them to remain in the comfort of their own home while still receiving a personalised care plan to suit their individual needs. You might just need a half an hour drop-in once a week, or more advanced care that involves several overnight stays. Either way, our Ashford home care team are here to help.

Throughout their training our carers gain a wealth of knowledge and expertise, providing you with an abundance of support. From housekeeping, meal preparation and companionship to more complex care for degenerative conditions, brain injuries and mental health support, our carers are fully-trained to help you and your family through this difficult period.

We understand that every customer has their unique requirements, that’s why we’re proud to provide bespoke care plans that are built by and around you. Whether you need short term respite support, or a helping hand with breakfast each morning, we’re here to bring peace of mind to you and your loved ones.

Supporting you with live-in care Ashford

As the term suggests, live-in care allows you to live in the comfort of your home while receiving high-quality care as and when you need it.

Dedicated and fully-trained, our compassionate carers can deal with various conditions and complex injuries including multiple sclerosis, muscular dystrophy, dementia, Parkinson’s and many more. We’ll handpick your carer, based not only on your needs, but your personality, interests and hobbies too. That way you’ll gain more than just a carer, you’ll make a new friend.

Live-in care is often a more suitable option than residential care or a hospice, as it enables you or your loved one to remain in the place they feel most comfortable and familiar. With a team of clinical nurses and live-in managers, we’re able to offer all aspects of care such as PEG feeding, catheter management and tracheostomies.

Discover more on what is live-in care here.

Our amazing carers in Ashford

During our award-winning training programme, endorsed as a Centre of Excellence by Skills for Care, our carers go through an extensive list of modules, including health & safety, manual handling, medication support, equality & diversity and many more. Alongside this, our recruitment team follow strict guidelines, ensuring all carers receive thorough background checks, such as DBS.

Our training doesn’t stop there, we provide continuous ongoing training for our carers, ensuring their knowledge and skillset are up to date and at the best they can be.

Did you know we’re also fully regulated by the Care Quality Commission?

Specialised dementia support in Ashford

Helping Hands are one of the UK’s leading dementia specialists, meaning we fully understand the difficult journey you and your family are going through. With the complexities of the degenerative condition, which can cause anxiety and confusion, the Ashford team are on hand to answer any questions you or your family may have.

Spending quality time together is important, so if at any point you need a helping hand, the Ashford team are only a stone’s throw away.

Other areas we cover
Branch information
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed