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Locally managed service


Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 40 reviews


Our Barnet home care team provides a premium standard of support for people regardless of their age or disability. With the combination of a warm heart and specialist training, we ensure our carers are as capable as they are considerate through the Care Quality Commission’s monitoring and regulations. From sporadic drop-ins to full-time assistance, there is a compassionate companion awaiting your call!

From just 30 minutes per week through to round-the-clock live-in care, our friendly and professional carers cover areas in & around Barnet such as Enfield, Finchley, Hadley Wood, Potters Bar, Palmers Green, Southgate, Whetstone, and more.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

02031315932 *If you are an existing customer, please use the branch phone number

Branch address

79/81 Chaseside, Southgate, Barnet London, N14 5BU (see on maps)

Live-in care and visiting care in Barnet

A suburban London borough situated in the North of London, Barnet is the proud host of Rugby Union Premiership side, Saracens F.C. And the borough’s fame doesn’t stop there. Once home to a cult of legendary singers, including the late greats Amy Winehouse and George Michael, the local community isn’t short of talent.

Here at Helping Hands, we prioritise personalised care plans, ensuring the level of care you receive is bespoke to your needs, whilst preserving your independence. From celebrity-spotting outside Princess Park Manor, or going for a macchiato at Costa Coffee, Sophie and her team are available to provide the care you need both while you’re at home and when you’re out enjoying yourself. With either weekly visits or live-in care, your carer will build a relationship with you to understand how best to help you stay occupied, as well as safe.

Meet the team

Sophie Barker

Meet Sophie Barker, our Branch Care Manager, Barnet

“Hello, I’m Sophie, the Branch Manager for Barnet & Enfield. My responsibilities are to manage the day-to-day running of the branch. I also assess customer’s needs and set up care packages, oversee schedules to ensure customers have regular carers and make sure person-centred care is always delivered.

“In short, I am the one accountable for the smooth running of the Barnet & Enfield branch. And if at any point you need a chat, I’m only a phone call away.”

Christien Ingrosso

Christien Ingrosso

Area Care Manager, London & Essex

Read More
Matt Bristow

Matt Bristow

Regional Care Director, South East

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care Palliative Care

Other services we provide at this branch

Care visits in Barnet to suit you

We’re proud to provide our customers with effective and consistent support in the comfort of their own home. With over 30 years’ experience, our compassionate carers are available to support you, no matter your condition. You might need a helping hand preparing breakfast or more personal care which requires several overnight stays. Nonetheless, Sophie and her team will be there whenever you need them.

From housekeeping, mobility support and companionship to medical administration and more complex care, our carers go through award-winning training to ensure they have the best possible skills, knowledge and compassion to support you and your family.

Circumstances can change at the last minute and emergencies do happen, that’s why our team are always available to give you immediate support. If you’re struggling to find last-minute care, Sophie and her team can provide a seamless transition between carers, giving you and your family peace of mind.

How care is helping Ben on his road to recovery

Since the summer of 2017, the Barnet Helping Hands team have been supporting Ben recover from a severe spinal injury. His journey to recovery would not have been possible without the support of his carer, Charmaine.  Ben has made remarkable improvements since his accident –  from being unable to move or walk to now living independently at home and starting to walk again. Find out more about his incredible story here.

Live-in care to support you in Barnet

Here at Helping Hands, we believe familiarity is key, especially for those living with degenerative conditions such as Alzheimer’s and Parkinson’s. With live-in care, we’ll provide an unintrusive care service, so you can remain comfortable and content in the place you know best.

You might live alone, as a couple or with your beloved four-legged friend. Nonetheless, Sophie and her team will not only provide you with a personalised care plan, they will also hand-select a carer that’s most suited to your personality, hobbies and interests too. And with no visiting time restrictions or meal plans, you can continue to live your life with minimal disruption.

If you’re struggling to get out and about in the local community, worry not. Sophie and her carers are here to support you, whether it’s an afternoon trip to the Royal Air Force Museum or a morning stroll around Trent Park.

Discover more on what is live-in care here.

Domiciliary care in Barnet

Also known as care at home, domiciliary care is the ideal solution for those looking for flexible care in their own home. With full control of the duration and intensity of the care that you need, domiciliary care is completely on your terms. Whether it’s help preparing lunch or regular reminders to take your prescribed medication, we’re on hand to help.

All of our dedicated and compassionate carers are fully-trained to support you or your loved one in all aspects of care, from mobility support to personal care. So, you can rest assured you’re in good hands.

Specialised dementia care support in Barnet

As one of the UK’s leading dementia specialists, we’re here to take the pressure off both you and your family. We understand the difficulties dementia brings, that’s why we provide award-winning dementia training to all of our carers, giving you peace of mind at all times.

Communication and familiarity is key, and we know how incredibly emotional this difficult journey can be, which is why we’ll not only support your loved one, but you and your family too. We can provide expert guidance at any time, just give us a call.

Find out more about our dementia care in Barnet here.

Elderly care to keep you feeling young

Unfortunately, as we age daily tasks can become challenging and our minds aren’t quite as quick as they once were. Perhaps you need help hanging the washing out or support in popping to the shops to get your weekly groceries; nonetheless, Sophie and her team can provide you with the support you need.

Preserving your independence is our priority, which is why our team will provide a bespoke care plan built by you.

Respite care for your short-term needs

Is your usual caregiver going on holiday, or tending to their own family emergency? Or are you in need of some support in re-building your independence after a stint in hospital? If so, our respite care packages will provide you with the support you need, for however long you require.

We’ll ensure your usual routine is followed to a T, so you can rest assured your routine will remain untouched and disruption is kept to a minimum.

If you’re looking for last-minute care or are looking for some respite care in the near future, Sophie and her team can provide fast and reliable care in any instance, such as:

  • Hospital discharge – If you need short-term care after time in hospital to rebuild your independence
  • Emergencies – When your regular carer needs to tend to an emergency
  • Short breaks – Giving your carer some time to rest and recuperate without any detriment to your ongoing care
  • One-off occasions – When you want to join your family to enjoy a special event, such as a wedding or birthday celebration

Fully-trained carers in Barnet

Covering a wide range of modules from manual handling and safeguarding to dementia care and medication support, we’re proud to provide an award-winning training programme to all of our carers, ensuring they’re up-to-date with knowledge and the latest practices.

As the only care provider to be endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC), you can rest assured you’re in trustworthy hands.

In addition to this, each of our carers go through a stringent recruitment process with full background checks such as Disclosure Barring Service (DBS), so you don’t need to worry about or take on any additional paperwork.

Find out more about care in Barnet

If you’d like to discuss your options in more detail, please don’t hesitate to contact Sophie and her expert team. Our phone lines are open seven days a week.

Alternatively, if you’d like to meet face-to-face, we’ll be happy to meet you at a time and place which suits you best – whether that’s in our branch office or your front room.

Call us on 02031315932 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Barnet to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 40 reviews


taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

5 out of 5

from 38 reviews

Our credentials

Our Barnet branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

79/81 Chaseside, Southgate, Barnet London, N14 5BU Show on Map

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