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Industry leading carer training

Home care in Bristol

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0117 428 6055

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0117 428 6055

Visiting care and home care in Bristol

A city that straddles the River Avon, Bristol is sometimes referred to as the ‘Birthplace of America’, after John Cabot sailed from Bristol on The Matthew to help ‘discover’ North America in 1497. While Bristol is home to a rich maritime history, Bristol Cathedral, and the elusive street artist, Banksy, it is now also home to a team of expert Helping Hands carers.

To ensure we meet with only the highest standards of care, all aspects of our service are inspected by the Care Quality Commission (CQC), and we are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

From your hobbies to daily tasks, there is a carer prepared to assist you with visiting care starting on a weekly basis, to full-time live-in care. No matter how complex your needs are, your carer will be appropriately-trained and personally-matched to you. We encourage our carers to adapt to your requirements and allow you freedom of choice, in order to support your independence and encourage your wellbeing.

Quality care at home

From short term support to longer term visits and live-in care, our Bristol team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Bristol care team
Beth Smith
Beth Smith

Branch Care Manager

At Helping Hands Bristol, my main role is to ensure that we provide high quality care and a safe service. I ensure the branch runs...

Deborah Farrington
Deborah Farrington

Area Care Manager

Hello, I'm Deborah your Area Care Manager for the South West region of Helping Hands. I have worked in care for over 10 years and...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Bristol branch is fully regulated and accredited by the CQC

Find out more
High quality home care Bristol

We understand how important it is that you remain in control of your care, which is why the team will work with you to provide a personalised care plan that puts your needs at the centre. Whether your loved one is living with dementia and you are concerned for their wellbeing at home, or you simply need some extra support in getting out and about in your local community; our Bristol team are here to give you the support you need, when you need it.

When the need for more intensive support arises, we understand that residential care isn’t everybody’s first choice. Equally, we appreciate the difference it can make to be surrounded by your own home comforts, especially if you are adapting to life following a life-changing diagnosis, illness or injury. That’s why the team are here to provide dedicated, tailor-made care packages that are built by and around you.

We’re also proud to be recognised as one of the UK’s leading dementia care specialists, and with 850,000 people in the UK living with the condition, we’re not just here to help you with the practical things – we’re here to give you and your loved ones the guidance and support that you need so that you can live well with dementia.

With each of our carers completing an intense training programme, our Bristol team are fully equipped to provide high-quality support for Parkinson’s, Alzheimer’s, cerebral palsy, elderly care, mental health conditions and many more.

Live-in care - round the clock support

Our live-in care in Bristol is completely tailored to you and your individual needs, so we can be here for you in whichever way you need us to. Whether you need support with your mobility while you take a trip over to Cribbs Causeway or you enjoy walking around the city to find the hidden work of Banksy, your carer will be right there with you every step of the way.

To find out what is live in care, click here.

Private care in Bristol

With a private care package, you are in control of the service you receive. From your first conversation with our Bristol team to weeks, months or years down the line with your care, the frequency of your visits and level of support is determined by you - as part of a bespoke care plan. Whether you require long-term or short-term assistance, weekly visits or a live-in carer, we ensure your needs are catered for as per your request.

While considering your options, it is likely you’ll find pros and cons between residential facilities and various home care providers. With a private carer from Helping Hands Bristol, you can feel assured that the care you receive is tailored entirely to you. No set meal times, no restrictive visiting hours, and a fully-trained carer who understands your condition and treats you with the compassion and empathy you deserve.

As a company that is built on a foundation of family values, we understand how important it is for you to feel free and independent in your own home; that’s why our Bristol team also provide dedicated domiciliary care to ensure that you have the support you need so that you can feel comfortable at home.

The difference between Helping Hands and a care agency in Bristol

When deciding on the right type of care for you, there are lots of things to consider and it can be quite a stressful time for you and your loved ones. Care agency services tend to introduce you to a carer and then leave you to manage the contract with them, including the paperwork, their pay and even finding a replacement carer if your carer becomes unavailable.

With Helping Hands Bristol, we’ll take care of all of that for you – from recruiting individuals who are passionate about caring for others, training them to the highest industry standards and ensuring they have the right skills and personality to fit in with you, to arranging their breaks and pay, ensuring they have been fully vetted by the Disclosure Barring Service (DBS) and also making sure there will be a carer to fill in for them should they become unwell or need to take a holiday.

We’ve been dedicated to providing person-centred home care to thousands of families across the country for over 30 years, but this wouldn’t be possible if it wasn’t for our fantastic workforce of carers. Selected for their skills and expertise, kindness and their unfaltering willingness to help others, all of our carers go through a stringent recruitment process including full background checks, such as a Disclosure Barring Service (DBS) screening.

Other areas we cover
Local updates
live in care
What to Know Before Beginning Live in Care in Bristol

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How Home Care Enables Seniors to Stay Active in Bristol

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Branch information
Address

80 Shirehampton Road, Sea Mills, Bristol, BS9 2DR

Show in maps Bristol Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed