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Home care in Colchester

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0120 693 4597

Lines open until 5:30 PM

Existing customer
0120 623 7626

Lines open until 7:00 PM

New customer
0120 693 4597

Lines open until 5:30 PM

Existing customer
0120 623 7626

Visiting care and home care in Colchester

With an ancient history stretching as far back as 2000 years, this Essex city was the first in the UK and former capital Roman Britain. Now known for its collection of wild animals at Colchester Zoo, its quaint villages and beautiful countryside, this charming place also boasts its own friendly team of Helping Hands carers

From just 30 minutes per week, your Helping Hands carer can provide the support you need to continue living independently at home, whether that be the help of a companion getting around the shops and making meals or nursing care for complex conditions. With flexible packages, you are in control of the level of care you receive, from hourly visits to live-in care for full-time support.

 

Quality care at home

From short term support to longer term visits and live-in care, our Colchester team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Colchester care team
Kimberley Pash
Kimberley Pash

Branch Care Manager

As a Branch Manager for Helping Hands, I ensure my branch runs safely for customers and carers. I love helping people stay in their homes....

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Colchester branch is fully regulated and accredited by the CQC

Find out more
Home Care in Colchester

Since 1989, we have been providing home care that puts our customers at the centre of their support, whether that’s weekly visits to help with the shopping or several daily calls to assist with personal care and administering medication.

With our expert carers that have a wealth of industry experience, we can offer care that covers a whole host of different conditions including Parkinson’s, Huntington’s, arthritis, cancer, multiple sclerosis and many more. And with the support of a team of specialist clinical nurses, we can also provide home care for individuals who have more complex needs such as tracheostomies, PEG feeding tubes, catheters or stomas.

Above all, visiting care can often be a great source of companionship and a friendly face that you can learn to rely upon. As well as providing support for your practical needs, they could also be the link that allows you to keep in touch with the local community. You may even find yourself taking trips out with your private carer to the Firstsite Museum, Colchester Castle or over to Mersea Island.

Around the Clock Live in Care

For those that require extra support with their health condition or everyday needs, live-in care in Colchester could be an ideal solution for you that gives you the peace of mind you might be looking for. Suited to those who need more intensive care, this type of support allows you to retain as much independence as possible without having to leave your beloved home, which could otherwise be an incredibly distressing time.

Created with you in mind, our local team will work with you to carefully chose a carer suited to you, so that you can be fully-involved in the decision-making process.

Read more on what is live in care here.

Why Helping Hands are Better than a Care Agency in Colchester

At Helping Hands we’re committed to providing our customers with the best care possible in their own homes, and we’ve been doing so since we were founded in 1989. We’ve never been an agency – since we began we’ve always been a private home care company who values our amazing carers highly. We support them anyway we can, so that they can give exemplary care to every one of our customers, every single day. Over the years we have grown as a company and we now have 155 branches across England and Wales, meaning there is bound to be a local care team near to you. Part of being a private company is that we don’t have hidden costs or referral fees either, as we consider finding you the perfect carer to be all part of the service.

Expert Dementia Care Services

A dementia diagnosis can be quite an unsettling and anxious time for both you and your loved ones alongside you. Regardless of whether you’ve been diagnosed with Alzheimer’s, vascular dementia or Pick’s disease, each type of dementia affects each individual in entirely different ways, which is why our trained specialists are taught the differences between each type of dementia and how it progresses, offering the best dementia care in the UK.

We can also help you to make your home ‘dementia friendly’ by helping you make slight adjustments which may make all the difference for your loved one. For example, you may have patterned flooring that your family member may not like walking on because it resembles flowers or water. Due to their visuospatial perception gradually worsening as their dementia progresses, this can distort their vision and reality. Small tweaks like changing the colour of the flooring or using a plain matt could really help with anxiety levels and overall wellbeing.

Local updates
live in care
How much does home care cost in Colchester?

How Do I Arrange My Home Care? At Helping Hands, we’ve been providing dedicated home...

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Branch information
Address

Helping Hands Colchester, 16 St Botolphs Road, Colchester, CO2 7DU

Show in maps Colchester Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed