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Home care in Consett

4.5 Star Rating
Rated Excellent on
Trustpilot

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01913 499930

Lines open at 9:00 AM today

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
01913 499930

Visiting care and home care in Consett

Since 1989, Helping Hands have been providing industry-leading home care to our customers across England and Wales. We specialise in compassionate, person-centred home care services which focus on helping you to continue living independently, comfortably and securely in your own home. We’re able to provide home care in Consett that encompasses a wide variety of services and is suitable for people with all manner of needs. All of our home care is independently regulated and monitored by the Care Quality Commission (CQC), so you can have full peace of mind about every aspect of your support.

Quality care at home

From short term support to longer term visits and live-in care, our Consett team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Consett care team
Caitlin Evans
Caitlin Evans

Branch Care Manager

As the Branch Care Manager, it is my responsibility to oversee daily operations, ensure compliance meets the standards expected and that we deliver high-quality, bespoke...

Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
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Fully regulated by the CQC

Our Consett branch is fully regulated and accredited by the CQC

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High quality home care in Consett

At Helping Hands, we know that every individual’s care journey and needs are unique to them. That’s why we’ll always take the time to get to know your specific needs and wishes, and will work alongside you to ensure we’re providing you with the right type and level of support at all times. We believe that a person-centred approach to care is the most effective way to you to live life at your own pace and on your own terms, and that this is best achieved at home with dedicated, personalised support.

24/7 live in care support

If you or a loved one are at a stage where you’d benefit from having one-to-one support throughout the day and overnight, you may wish to consider live-in care from Helping Hands’ Consett team. Live-in care gives you one-to-one support with all the routines and chores you need help with – whether that’s toileting, bathing, housework, meals, laundry, gardening, shopping, or just about anything else! We’ll help match you with a live-in carer who shares your personality and interests, so that you’ve got a valued, trusted companion as well as someone to provide physical and practical assistance.

Why Helping Hands is better than a care agency in Consett

Being a private care provider, rather than a care agency, means that at Helping Hands we employ and pay our carers directly and take full responsibility for their general well-being. Often care agencies will require customers to pay their carers directly. This results in all sorts of unexpected and unwanted fees and paperwork that can often become time-consuming and stressful. With home care from Helping Hands, we take care of all the fiddly admin and we make sure our carers are always well looked after, ensuring that they’re able to focus on providing you or your loved one with the best possible care.

Qualified carers providing a variety of care services in Consett

We’re extremely proud of our brilliant team of carers in Consett – they truly are wonderful at what they do, and are passionate about ensuring every customer receives the exceptional home care they deserve. All of our carers have been selectively recruited for their kind, compassionate personalities, as we believe these are essential characteristics for a carer, and have been subjected to rigorous background checks before starting with us. Then, when they join, every carer receives our industry-leading training, and will continue to participate in regular refresher courses so that their knowledge and skills are always up to date with the latest best practices.

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Branch information
Address

Helping Hands Durham, Units 1 & 2 Sunderland Road, Durham, DH1 2LH

Show in maps Consett Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered