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Industry leading carer training

Home care in Consett

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Excellent | 5,100+ reviews

Your nearest branch: Durham

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Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

0191 349 9930

Your nearest branch: Durham

Speak to our team today

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

0191 349 9930

Visiting care and home care in Consett

Since 1989, Helping Hands have been providing industry-leading home care to our customers across England and Wales. We specialise in compassionate, person-centred home care services which focus on helping you to continue living independently, comfortably and securely in your own home. We’re able to provide home care in Consett that encompasses a wide variety of services and is suitable for people with all manner of needs. All of our home care is independently regulated and monitored by the Care Quality Commission (CQC), so you can have full peace of mind about every aspect of your support.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Consett

Our carers provide a wide range of support across Consett, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Consett

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Consett

While we do not have a physical branch in Consett, care in the area is coordinated by our Durham branch, working with carers who support people across the local community.

Caitlin Evans

Branch Care Manager

As the Branch Care Manager, it is my responsibility to oversee daily operations, ensure compliance meets the standards expected and that we deliver high-quality, bespoke...

More about Caitlin Evans

Sarah Bankhead

Area Care Manager

I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

More about Sarah Bankhead

Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow

What families say about our care

Fully regulated care supporting Consett

Care services supporting families in Consett are delivered by our Durham branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

High quality home care in Consett

At Helping Hands, we know that every individual’s care journey and needs are unique to them. That’s why we’ll always take the time to get to know your specific needs and wishes, and will work alongside you to ensure we’re providing you with the right type and level of support at all times. We believe that a person-centred approach to care is the most effective way to you to live life at your own pace and on your own terms, and that this is best achieved at home with dedicated, personalised support.

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24/7 live in care support

If you or a loved one are at a stage where you’d benefit from having one-to-one support throughout the day and overnight, you may wish to consider live-in care from Helping Hands’ Consett team. Live-in care gives you one-to-one support with all the routines and chores you need help with – whether that’s toileting, bathing, housework, meals, laundry, gardening, shopping, or just about anything else! We’ll help match you with a live-in carer who shares your personality and interests, so that you’ve got a valued, trusted companion as well as someone to provide physical and practical assistance.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in Consett

Being a private care provider, rather than a care agency, means that at Helping Hands we employ and pay our carers directly and take full responsibility for their general well-being. Often care agencies will require customers to pay their carers directly. This results in all sorts of unexpected and unwanted fees and paperwork that can often become time-consuming and stressful. With home care from Helping Hands, we take care of all the fiddly admin and we make sure our carers are always well looked after, ensuring that they’re able to focus on providing you or your loved one with the best possible care.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Qualified carers providing a variety of care services in Consett

We’re extremely proud of our brilliant team of carers in Consett – they truly are wonderful at what they do, and are passionate about ensuring every customer receives the exceptional home care they deserve. All of our carers have been selectively recruited for their kind, compassionate personalities, as we believe these are essential characteristics for a carer, and have been subjected to rigorous background checks before starting with us. Then, when they join, every carer receives our industry-leading training, and will continue to participate in regular refresher courses so that their knowledge and skills are always up to date with the latest best practices.

Supporting communities across Consett

Our carers provide home care in Consett and nearby areas including these locations.

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FAQs

Home care in Consett is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Consett depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Consett.

Home care in Consett can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in Consett, our team can help you understand the support available and answer any questions you may have. Call our care team today.

0191 379 1421

Branch information

Address

Helping Hands Durham, Units 1 & 2 Sunderland Road, Consett, DH1 2LH

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in Consett