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Industry leading carer training

Home care in Guildford

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Lines open until 7:00 PM

New customer

Lines open at 8:30 AM on Thursday

Existing customer

01483 917414

Lines open until 7:00 PM

New customer

Lines open at 8:30 AM on Thursday

Existing customer

01483 917414

Visiting care and home care in Guildford

Our Guildford branch is home to a Helping Hands team fully-managed by our experienced home care specialists; a team of fantastic people with a passion for helping others.

Every staff member undergoes rigorous training and regulation adhering to the Care Quality Commission (CQC) best practices and is dedicated to providing an unrivalled standard of care to every home.

Our team provides home care across different areas of Surrey, including Albury, Blackheath, Worplesdon, Merrow, Milford, Burpham, Guildford Town Centre, Woking Town Centre, Horsell, Wisley, Effingham and the surrounding areas.

Quality care at home

From short term support to longer term visits and live-in care, our Guildford team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Guildford care team

Michelle McMahon

Branch Care Manager

Adam Wilkins

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Guildford branch is fully regulated and accredited by the CQC

Find out more

Home care in Guildford to suit your routine

Home care from one of our local carers based in Guildford can be ideal if you need some additional support. You might be recovering from an operation or need some help with getting around the house.

Whether you just need someone to pop in first thing in the morning to help you out of bed or extra support going about your daily routine, our visiting carers can assist with:

Personal care- making sure you’re comfortable and respecting your privacy

Medication management- reminding you to take any tablets you need and helping with swallowing

Complex care- managing catheters and stomas, and helping with transfers or mobility aids.

Because your home is also your private space, our carers will also ensure that it is kept in pristine condition by carrying out light household duties. We’ll even help to take care of any pets you have – after all, they’re part of the family as well!

24/7 live in care support

Over time, you might find that you need care on a more regular basis or help during the night. Or, you might have a relative who is at risk of falls and you want someone to be there to make sure they’re safe.

Live-in care in Guildford also allows you to have a supportive companion to help you get around your local community. And if you have a particular hobby or interest, or just want to spend an afternoon with loved ones, your live-in carer will take care of everything for you.

Why Helping Hands is better than a care agency in Guildford

At Helping Hands we’ve spent over 30 years caring for our customers at home, so you can be reassured that we’re experts in what we do. Our Guildford carers are also so dedicated to their customers and part of that is because we only select the best people to come and work for us.

We have such high standards because we’re not a traditional care agency and we never have been – we were founded as a private home care company in 1989 and have remained so ever since.

Over the decades we’ve cared for thousands of people who wanted to remain in the home they love rather than go into residential care, and because we employ our carers directly and offer such good pay, conditions and perks, you get highly motivated carers coming to your home who ensure you get to live your best life possible there. We always want our carers to feel valued for the amazing work they do, and this recognition is reflected in the excellent care they deliver to our customers every day.

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FAQs

Home care in Guildford can be an ideal solution for anyone who wishes to stay in the home they love while receiving additional support. From help with everyday tasks to more specialist or complex care, our Guildford team provide warm, personalised assistance that fits around your lifestyle. Remaining at home often brings comfort, independence and familiarity, and our bespoke one-to-one care ensures you continue living safely and confidently.

The cost of your home care in Guildford will vary depending on the type and level of support you need. We offer a range of flexible packages, from short visits each week to comprehensive live-in care. Our friendly local team will explain your options clearly and provide straightforward pricing, ensuring you understand exactly what is included and can choose a plan that feels right for you.

Absolutely. Your care plan is designed to grow and change with you. We know that circumstances can shift, whether gradually or unexpectedly, so we remain responsive and adaptable. If you need more support, fewer visits or a different focus to your care, our Guildford team will work alongside you to adjust your plan and keep everything aligned with your needs.

If you need care quickly, we’ll always aim to begin within 72 hours of your initial enquiry. A free care assessment will take place in your home with your local Guildford care manager, allowing us to understand your requirements in detail. Once your personalised plan is agreed, we’ll confirm a start date as soon as availability allows.

Your journey begins with a simple phone call to our friendly team. We’ll arrange a free, no-obligation care assessment in your home with your local Guildford care manager. Together, we’ll discuss your preferences and design a tailored care plan. If you decide to go ahead, we’ll thoughtfully match you with carers who complement your personality and routine.

All Helping Hands carers in Guildford are directly employed by us. They are carefully recruited, fully vetted, professionally trained, insured and bonded. This ensures you and your loved ones can feel entirely confident in the quality and safety of the support you receive.

Should your usual carer be unavailable, we’ll arrange a suitable replacement to ensure your care continues smoothly. We’ll do our very best to keep to your regular visit times, maintaining routine and familiarity. Our Guildford team will always keep you informed and reassured.

Branch information

Address

Helping Hands Godalming, 6B Queen Street, Godalming, GU7 1BD

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in Guildford