Home care in Harleston
Visiting care and home care in Harleston
Our wonderful Harleston carers are standing by to provide you or a loved one with compassionate, transformative home care that can help improve and maintain your quality of life. Our home care focuses on supporting you to live on your own terms as much as possible – maintaining your normal routines, hobbies and schedules. Whether you need support for a few hours a week at scheduled times, or on a more permanent, full-time basis, we’ll always be able and happy to help. Get in touch with our friendly customer support team today to schedule an initial care needs assessment in your home from your local Helping Hands care manager in Harleston. Whatever type and level of care you opt for, you can rest easy knowing that it’s being provided by expertly-trained carers and is independently regulated by the Care Quality Commission (CQC).
Quality care provided in your own home
Home care from our Harleston team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Harleston care team
Branch Care Manager
Hello, I am Attila (Ata) the Branch Manager of Helping Hands in Norwich. My responsibility is to oversee and set up every care package in the area and to ensure that my team deliver a higher quality of care than any other care company in Norwich; I have to ensure our service users remain safe, independent, and happy in their own homes. My passion came from my teenage voluntary work in mental health; since I was 16, I've worked to keep vulnerable people safe.
Regional Care Director, Central and New Branches
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Harleston to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Harleston
When you opt for home care from Helping Hands, you’ll get a package of care that is completely personalised to your specific requirements and preferences. Whether you normally do the chores around the home or you have a regular carer who handles the housework, we know that you’ll like things to be done in a certain way. Our care experts will always take the time to understand your needs and wishes and will provide you with a bespoke, holistic care plan that gives you comprehensive support in all the areas you require it most.
24/7 live in care support
An increasingly popular alternative to moving into a residential care home, live-in care offers you the opportunity to receive expert, one-to-one support from a friendly carer who will be able to quickly get to know your wishes and needs. Your live-in carer will come to stay in your home with you – you’ll need to provide them with their own furnished room – and provide proactive physical and practical care, as well as invaluable companionship. We’ll help pair you with someone who has a similar personality to you and shares your interests, so that you’re able to really enjoy spending time with them – whether that’s just sitting in front of the TV together, or going on days out to your favourite spots. This approach results in many of our live-in care customers becoming genuinely good friends with their carers!
Why Helping Hands is better than a care agency in Harleston
We’re better than a care agency because, as a private care provider, we guarantee your carers will always be directly employed by us. That means we handle their wages, give them sick pay, they receive a pension, and will always ensure they’re trained to the exceptionally high standards you’d expect. And, should your scheduled carer be taken ill or need a break, we’ll always provide a replacement who will also be a Helping Hands carer.
Qualified carers providing a variety of care services in Harleston
Our brilliant Harleston carers have all been specifically recruited for their empathetic, dedicated approach to their roles, and have undergone extensive background checks before joining us so that we can ensure they’ll be a perfect fit for us and for you. Every carer receives our industry-leading training when they start with us, as well as undertaking regular refresher courses to keep themselves up to date with the latest care industry standards and best practices.