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Your nearest branch: Norwich
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Lines open at 8:30 AM today

Existing customer
01603 510005
Your nearest branch: Norwich
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01603 510005

Visiting care and home care in Harleston

Our wonderful Harleston carers are standing by to provide you or a loved one with compassionate, transformative home care that can help improve and maintain your quality of life. Our home care focuses on supporting you to live on your own terms as much as possible – maintaining your normal routines, hobbies and schedules. Whether you need support for a few hours a week at scheduled times, or on a more permanent, full-time basis, we’ll always be able and happy to help. Get in touch with our friendly customer support team today to schedule an initial care needs assessment in your home from your local Helping Hands care manager in Harleston. Whatever type and level of care you opt for, you can rest easy knowing that it’s being provided by expertly-trained carers and is independently regulated by the Care Quality Commission (CQC).

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Harleston

Our carers provide a wide range of support across Harleston, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Harleston
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Harleston

    While we do not have a physical branch in Harleston, care in the area is coordinated by our Norwich branch, working with carers who support people across the local community.

    Vicki Miller
    Vicki Miller

    Branch Care Manager

    I've worked in home care for 15 years, starting as a community carer while at university, and I fell in love with the industry. I'm...

    More about Vicki Miller
    Helen Jones
    Helen Jones

    Area Care Manager

    Helen is the Area Care Manager for East.

    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Harleston

    Care services supporting families in Harleston are delivered by our Norwich branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Harleston

    When you opt for home care from Helping Hands, you’ll get a package of care that is completely personalised to your specific requirements and preferences. Whether you normally do the chores around the home or you have a regular carer who handles the housework, we know that you’ll like things to be done in a certain way. Our care experts will always take the time to understand your needs and wishes and will provide you with a bespoke, holistic care plan that gives you comprehensive support in all the areas you require it most.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    An increasingly popular alternative to moving into a residential care home, live-in care offers you the opportunity to receive expert, one-to-one support from a friendly carer who will be able to quickly get to know your wishes and needs. Your live-in carer will come to stay in your home with you – you’ll need to provide them with their own furnished room – and provide proactive physical and practical care, as well as invaluable companionship. We’ll help pair you with someone who has a similar personality to you and shares your interests, so that you’re able to really enjoy spending time with them – whether that’s just sitting in front of the TV together, or going on days out to your favourite spots. This approach results in many of our live-in care customers becoming genuinely good friends with their carers!

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Harleston

    We’re better than a care agency because, as a private care provider, we guarantee your carers will always be directly employed by us. That means we handle their wages, give them sick pay, they receive a pension, and will always ensure they’re trained to the exceptionally high standards you’d expect. And, should your scheduled carer be taken ill or need a break, we’ll always provide a replacement who will also be a Helping Hands carer.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Harleston

    Our brilliant Harleston carers have all been specifically recruited for their empathetic, dedicated approach to their roles, and have undergone extensive background checks before joining us so that we can ensure they’ll be a perfect fit for us and for you. Every carer receives our industry-leading training when they start with us, as well as undertaking regular refresher courses to keep themselves up to date with the latest care industry standards and best practices.

    Supporting communities across Harleston

    Our carers provide home care in Harleston and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in Harleston, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01603 294159
    Branch information
    Address

    Helping Hands Norwich, 107 Dereham Road, Harleston, NR2 4HT

    Show in maps Harleston Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed