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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Newcastle
Speak to our team today

Lines open until 5:30 PM

Existing customer
0191 500 8915
Your nearest branch: Newcastle
Speak to our team today

Lines open until 5:30 PM

Existing customer
0191 500 8915

Hexham dementia support from Helping Hands

At Helping Hands, we’ve been providing dedicated, empathetic dementia care to customers in their own homes since 1989. In that time, we’ve helped people with many types of dementia to manage their symptoms and experience the best possible quality of life as they learn to live with their condition. As well as supporting the individual, we also believe it’s vital to help the wider family during what can often be an emotional time for everyone concerned. Our home care in Hexham team’s holistic care plans will provide you with all the support you need to make sure your condition is constantly being monitored and you’re never left feeling isolated.

GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Supporting people living in Hexham

While we do not have a physical branch in Hexham, care in the area is coordinated by our Newcastle branch, working with carers who support people across the local community.

Sarah Bankhead
Sarah Bankhead

Area Care Manager

I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

More about Sarah Bankhead
Matt Bristow
Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow
Looking to become a carer in Hexham ?
Apply here
An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.
When to choose dementia care

Dementia care from our expertly-trained dementia carers provides people with all types and at all stages of the condition with transformative, person-centred home care. Dementia care is an invaluable source of support that gives stability and peace of mind to all concerned after a diagnosis. Whether you’ve recently been diagnosed with dementia or have a loved one who is experiencing very complex symptoms, remaining at home for support allows you to stay in a familiar, reassuring environment where you’re aware of your surroundings and are able to see loved ones whenever you wish. It also gives you the ability to receive personalised, one-to-one support from carers who will quickly get to know the symptoms with which you’re most struggling and the areas of day-to-day life you’d really like help with.

An older man using a walking stick walks outdoors on a paved path, smiling, while a younger carer in a purple uniform supports him. Trees and greenery line the path.
Expert care tailored to your needs

At Helping Hands Hexham, we know that every person’s experience with dementia is completely unique. That’s why we don’t believe that a one-size-fits-all support plan is ever an appropriate approach to adopt. Rather, your local care manager will visit your loved one at home and take the time to get to know their needs and wishes, so that we can fully understand how we can best support them to continue living life on their own terms as much as possible. And, as their needs change and evolve, their carer can monitor their condition and circumstances and recommend appropriate adaptations to their support.

A man kneeling on the floor and smiling while another man is putting on his shoes.
Qualified carers providing dementia care in Hexham

All of our carers providing dementia care in Hexham are expertly trained by dementia specialists, meaning you can have total confidence that a carer wearing a Helping Hands uniform is always trustworthy and reliable. We’re extremely selective about who we recruit to our care teams, only hiring candidates who share our company-wide values of kindness and compassion, as we believe it takes a truly special type of person to be a great carer. When they join Helping Hands, all new carers receive our comprehensive, four-day training, which includes in-depth modules on dementia, moving and handling, health and safety, and much more.

Contact us for our variety of care choices available

If you’d like to find out more about dementia care and arrange support for a loved one today, please don’t hesitate to get in touch with our friendly customer assistance team today. Alternatively, you can get in touch using the contact form on our website, where you can request a callback at a time that suits you.

Contact us
GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

FAQs

Dementia home care is specialist one-to-one support that helps someone live well with dementia in their own Hexham home. Carers are trained in dementia and provide routine, reassurance, personal care and a familiar face.

Familiar surroundings, routines and possessions can reduce confusion and distress. Staying at home in Hexham with consistent carers often helps people feel calmer and more in control than a move to unfamiliar surroundings.

Support with daily routine, personal care, medication, meals, mobility and meaningful activity, plus companionship and reassurance during difficult moments. We focus on the person and what makes a good day for them.

Yes. Our Hexham carers receive dedicated dementia training so they can support changing needs, communicate well and respond calmly to anxiety, repetition or confusion.

Yes. From early memory support through to complex, advanced dementia, our visiting and live-in care in Hexham adapts as needs change, so care can continue at home rather than moving to a care home.

Visiting dementia care is charged by the hour and live-in care by the week, based on the support needed. Hexham costs start from £32.40 per hour for visiting care, while live-in care costs £1,675 per week for individuals or £2,125 per week for couples, with a clear quote provided after a free assessment.

Yes, regulated and inspected by the Care Quality Commission (CQC), with trained, vetted, DBS-checked carers.

Branch information
Address

Helping Hands Newcastle, 274 Chillingham Road, Hexham, NE6 5LQ

Show in maps Hexham Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed