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Your nearest branch: Newcastle
Speak to our team today

Lines open at 8:30 AM today

Existing customer
0191 500 8915
Your nearest branch: Newcastle
Speak to our team today

Lines open at 8:30 AM today

Existing customer
0191 500 8915

Visiting care and home care in Hexham

We’re delighted to be able to provide our compassionate, person-centred home care services in Hexham. We know that when the need for care arises, often the last thing you want to do is have to move out of the home you love and into residential care – especially with all the charming comforts that Hexham offers as a place to live. With home care from Helping Hands, you’ll be empowered to remain in the comfortable, familiar surroundings of the family home and continue enjoying life on your own terms for as long as possible. And, so that you can have full peace of mind about the standard of care to expect, we’re fully regulated by the Care Quality Commission (CQC).

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Hexham

Our carers provide a wide range of support across Hexham, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Hexham
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Hexham

    While we do not have a physical branch in Hexham, care in the area is coordinated by our Newcastle branch, working with carers who support people across the local community.

    Rebekah Chapman
    Rebekah Chapman

    Branch Care Manager

    At Helping Hands Newcastle I am responsible for overseeing all day to day activities including; managaing the office team and care staff, ensuring our lovely...

    More about Rebekah Chapman
    Sarah Bankhead
    Sarah Bankhead

    Area Care Manager

    I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

    More about Sarah Bankhead
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Hexham

    Care services supporting families in Hexham are delivered by our Newcastle branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Hexham

    When you partner with us for home care in Hexham, you’ll receive a care plan that is fully tailored to your particular needs and wishes. We know that no two people have identical support needs, so our care experts in Hexham will always take the time to completely understand your personal requirements and the nature of your condition so that we can provide you with just the right type and level of care. Our visiting care packages start from just 30 minutes per week, which might be ideal for anyone simply requiring a bit of extra help around the house. At the other end of the scale, we’re also able to provide live-in care for those who would benefit from 24/7 assistance at home.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Live-in care involves having one of our expertly-trained carers come to your home to live with you and offer round-the-clock support. An increasingly popular alternative to residential care, our live-in care customers find that having a carer in their home gives them more independence, more control over their lives, and an overall better quality of life – whereas often the perception of live-in care can be that it will have the opposite effect. Our live-in carers are all trained to a very high standard, and can assist proactively with areas of life such as mobility, housework, personal care, errand support, meal preparation, and so many more.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Hexham

    Helping Hands are a private care provider, rather than a care agency. Many agencies will use third-party carers rather than directly employing their own, whereas every single Helping Hands carer is directly recruited, vetted, trained and employed by us. This gives you total confidence that your carer meets our exceptionally high standards, has received our industry-leading training, and is being looked after as a permanent employee of Helping Hands. We go the extra mile to look after our carers, because ultimately they’re the ones looking after you and we want to ensure they’re fully equipped and focused for that responsibility.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Hexham

    With home care from Helping Hands Hexham, you’ll get access to an incredible team of compassionate, highly skilled carers who will always have your very best interests at heart. We’re very particular about who joins our care teams – we’ll only ever hire applicants who are naturally kind and empathetic, and no-one starts with us until they’ve passed a number of rigorous background checks. Upon joining the team, every new starter receives our comprehensive carer training, which equips them to provide a wide range of specialist care services to people with varying needs, and they’ll continue to enrol on regular refresher courses to keep their knowledge and skillset up to date.

    Supporting communities across Hexham

    Our carers provide home care in Hexham and nearby areas including these locations.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0191 283 5659
    Branch information
    Address

    Helping Hands Newcastle, 274 Chillingham Road, Hexham, NE6 5LQ

    Show in maps Hexham Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed