Skip to main content
CQC & CIW Regulated
Receive care in 24 hours
4.5 Star Rating
Rated Excellent on
Trustpilot
Industry leading carer training

Home care in Richmond

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0203 553 0348

Lines open until 5:30 PM

Existing customer
0203 617 4145

Lines open until 7:00 PM

New customer
0203 553 0348

Lines open until 5:30 PM

Existing customer
0203 617 4145

Visiting care and home care in Richmond

An affluent residential district on the edge of the River Thames, Richmond-upon-Thames is one of the many jewels in the London crown. What is arguably one of London’s most attractive boroughs, it has long been a favourite retreat for Royalty and the rich and famous. Now, it is a comfortable home for one of the leading home care providers in the UK: Helping Hands.

Our fully-trained team can offer care for a whole range of different needs – from those who require additional support with a chronic illness to those needing an extra helping hand with the housework and accompanying out and about. Get in touch today to find out how we can provide support and assistance ranging from weekly care visits to 24-hour live-in care without having to leave your home.

Quality care at home

From short term support to longer term visits and live-in care, our Richmond team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Richmond care team
Chloe Owens
Chloe Owens

Branch Care Manager

I began my care career as a care worker in 2019 from a background in hospitality. I have now experienced the sector through the roles...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Richmond branch is fully regulated and accredited by the CQC

Find out more
Local updates
visiting care
What Options Do You Have For Elderly Care In Richmond?

It’s not always easy to know if or when the time has come to find...

Read more
Follow us on social media
Branch information
Address

Helping Hands Richmond, 5 Duke Street, Richmond, TW9 1HP

Show in maps Richmond Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed