Our Helping Hands Registered Nurse, Mel Dawson and Eastern Regional Manager, Karen Jackson were delighted to represent Helping Hands as a SIA partner and sponsor at the first ever Women in Spinal Cord Injury awards ceremony, a brand new event launched this year by the Spinal Injuries Association (SIA).
Designed to recognise the outstanding women who contribute to the treatment and care of spinal cord injured people across the UK, the Inspirational Carer award was won by Gary Lineker’s wife, Danielle Lineker for the superb work she has done caring for her brother who has a spinal injury.
The Helping Hands approach
Being diagnosed with a life changing illness or sustaining an injury turns lives upside down. As Live-in Care specialists we understand that each condition and individual is completely different, needing a unique approach for all. What is consistent in the Helping Hands approach is the concentration on providing a Live-in Care service that recognises the things that our customers can do, not the things that they cannot.
• We develop strong relationships with healthcare professionals to enable customers to live as independently as possible
• Getting a good match between customer and Carer is vital, so we look at Carer experience but also personalities – the same interests, likes and dislikes, or sense of humour
• Our person centred approach focuses on customer choice, delivering unique and individual support from Carers who are trained in the specific condition.
• Open communication is important – so we always look for feedback and carry out regular reviews with the customer and family.