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Home care in Beccles

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0160 329 4159

Lines are currently closed

Existing customer
0160 351 0005

Lines open until 5:30 PM

New customer
0160 329 4159

Lines are currently closed

Existing customer
0160 351 0005

Visiting care and home care in Beccles

We’re delighted to be able to bring our much-loved home care to customers in the beautiful town of Beccles. We’ve been industry leaders for long enough to know how invaluable total peace of mind is, so all of our home care in Beccles is independently regulated by the Care Quality Commission (CQC).

With an established presence across Suffolk, Helping Hands are a national care provider who offer bespoke support from local carers.

We’re able to assist people with a wide range of needs, ranging from specialist dementia care to compassionate end-of-life support, and all of our carers are directly recruited, employed, vetted and trained by your local branch.

Quality care at home

From short term support to longer term visits and live-in care, our Beccles team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Beccles care team
Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Beccles branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Beccles

We firmly believe that home is the best place to receive the care you need, because it’s where you’re at your most comfortable and relaxed and it affords you the most independence. If you’re considering home care – whether for a few hours a week, or at regular times throughout the day - your friendly, local care team in Beccles are on hand to assist in any way you need. From your very first phone call to us, we’ll place you and your requirements and wishes at the centre of every decision that’s taken regarding your care, ensuring you’re offered a care plan which is fully personalised around your specific circumstances. And, should your situation ever change or develop, we’ll be able to make on-the-spot adjustments so that you’re always getting the right type and level of care.

24/7 live in care support

One of our most popular care offerings is live-in care. This is where a friendly Helping Hands carer will come to live with you in your home and provide round-the-clock support, so that you’ve always got someone there in case of an emergency. Live-in care is a particularly suitable option for anyone who experiences regular slips, trips or falls, as well as those living with a complex condition such as a type of dementia or cancer. However, it is also a popular alternative to residential care, as it offers one-to-one support whilst allowing the care recipient to continue living life on their own terms and maintain their normal routines, hobbies and schedules.

Why Helping Hands is better than a care agency in Beccles

Helping Hands are a private care provider, rather than a care agency. This means you’ll get certain guarantees from us that many care agencies simply don’t provide. For instance, we employ all of our carers directly and pay them significantly more than the national industry average. A lot of agencies will instead ask you, the customer, to handle payments to your carer, as well as requiring you to complete lots of time-consuming paperwork. We prefer to make the care journey as straightforward as possible for you and your carer.

Qualified carers providing a variety of care services in Beccles

At Helping Hands, we’re extremely proud of our wonderful carers who truly are exceptional at what they do. We’re very particular about who we recruit to our Beccles care team – we only hire candidates who share our company-wide values of compassion and kindness, and every applicant must undergo a number of rigorous background checks before joining so that we can ensure they’ll be a perfect fit for us and for you. Then, when they start with us, all of our carers will enrol on our industry-renowned training, which covers modules such as dementia care, moving and handling, mobility support, health and safety, and so much more. This training takes place over the space of four days, and is then supplemented on an ongoing basis by additional refresher courses to ensure every carer’s knowledge and skillset is kept up to date.

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Branch information
Address

Helping Hands Norwich, 107 Dereham Road, Norwich, NR2 4HT

Show in maps Beccles Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed