Helping Hands has been established since 1989 and in that time, we have supported thousands of people to remain in the home they love while living with as much independence as possible. We work hard to ensure that all of our customers get to live the best life they can and as we’re fully regulated by the CQC and CIW you know we’ll always deliver the highest standards of home care. Why not chat to our customer care specialists today and see how we could be supporting you or your loved ones?
We can support you in and around Chiswick, Grove Park, Mortlake, South Acton, Emlyn Gardens, and the surrounding areas.
Chiswick sits by the River Thames, once part of Middlesex and later becoming a popular country retreat. As London spread out more into the suburbs in the late 19th and early 20th centuries, Chiswick’s population increased tenfold.
At Helping Hands, we’re familiar with rapid growth, having modest beginnings in 1989 to being established across the majority of England and Wales today. We’ve cared for over 40,000 customers in those intervening years and with our visiting service starting from just 30 minutes a week and our live-in care for around the clock support, we could be supporting you too.
"Hi, I am Christien Ingrosso and I'm the Area Care Manager for London & Essex. As an area care manager, it is my role to lead a team of dedicated care experts in and around the London & Essex area to ensure that the service and care we are delivering is to the highest possible standard for all our customers.
"I have been fortunate enough to meet some fantastic employees throughout my time at Helping Hands. Each day I witness first hand the determination and drive that each and all of our carers show to help our customers maintain healthy and independent lives in the familiar surroundings of their own homes."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
With visiting care, you get the best of everything; care at home in the place you love and a compassionate carer coming to you who will quickly become a friend. Whether you’re living with complex care needs or just require some companionship, we can offer both, and everything in between. Our outstanding, person-centred care will safeguard your wellbeing within your own home and our superb carers will be able to undertake everything for you, such as personal care, medication administration, mobility support, meal preparation and housework.
If you’re living with complex care needs you may feel that your only possibility is to leave the home you love and move into residential care, but with live-in care this isn’t the case. With one of our live-in carers residing in your home with you, you’ll be able to live life to the fullest without moving anywhere. You’ll have someone with you at all times, available to care for you around the clock, meaning that you and your loved ones get the reassurance of you never being alone at home and with your personalised support plan, your routines get respected at all times.
Helping Hands is better than a care agency in many ways; not least because we employ all of our carers directly, meaning neither you nor they need worry about filling in tax and national insurance paperwork like they would if self-employed. Secondly, some agencies spring hidden charges such as referral fees onto you when the bill arrives, which we never do. Our costs are always transparent and upfront so there are no nasty surprises when your bill arrives.
When you’ve been diagnosed with dementia it can really unsettle you and your loved ones, leading to questions about future care and how it is going to happen. With Helping Hands, you can be sure that we are dementia specialists thanks to over 30 years of supporting our customers living with many types of the condition, such as Alzheimer’s and vascular dementia. Care at home can be beneficial because remaining in familiar surroundings with precious memories around you can help to reduce confusion and anxiety, so talk to us about dementia care today.
If you’d like to avoid having to go into residential care when in need of short-term care, talk to us about our respite care service at home where our carers come to you. Perhaps your regular carer needs to take a break, or your family are going on holiday; regardless of the circumstances, we can help to support you in your own home. Even if you need emergency care at very short notice we can usually help, getting a carer to your home within 24 hours.
If you’d appreciate a little extra help with housework, personal care or any other aspect of your daily life, then we can help. As we get older, we can sometimes feel a little frailer, which can make undertaken household tasks that bit more difficult. Don’t struggle on your own though, when our compassionate carers could assist you with any aspect of your needs. We could be preparing meals for you, helping you to shower safely or just offering extra support around your home. Talk to us today about elderly care with Helping Hands.
We truly believe that our carers are the best in the industry, as they are compassionate and empathetic and really have our customers’ needs at the top of their priority list. We can be confident of this as we only select people who share our ethos to become Helping Hands carers, knowing that they’ll deliver the highest quality, person-centred care. We can also be sure of this because we train them thoroughly and everyone is screened through the Disclosure and Barring Service to ensure that only the people who should be visiting or living with you, are. We are also fully regulated by the Care Quality Commission and Care Inspectorate Wales, so our high standards of care are continually assessed to keep them high.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details