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Your nearest branch: Richmond
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Existing customer
020 3617 4145
Your nearest branch: Richmond
Speak to our team today

Lines are currently closed

Existing customer
020 3617 4145

Visiting care and home care in East Molesley

Our Helping Hands team in East Molesey is fully regulated by the Care Quality Commission (CQC), ensuring all of our care is up to a high standard and is safe, professional and monitored. Every aspect of your support is regularly checked, so you can feel confident that your care is always up to scratch.

We've been around in East Molesley since 1989, with over 35 years of experience in helping people across England and Wales remain in the homes they love. Our services are designed to fit around your life, whether you need occasional visits, short-term respite care, or full-time live-in support.

Our carers take the time to get to know you, learning about your daily routines, personal preferences, and what matters most to you. This allows us to create a care plan that truly reflects your lifestyle. From elderly care to urgent assistance when the unexpected happens, our carers will be here when you need them.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in East Molesley

Our carers provide a wide range of support across East Molesley, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in East Molesley
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in East Molesley

    While we do not have a physical branch in East Molesley, care in the area is coordinated by our Richmond branch, working with carers who support people across the local community.

    Christien Ingrosso
    Christien Ingrosso

    Area Care Manager

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting East Molesley

    Care services supporting families in East Molesley are delivered by our Richmond branch, which is fully regulated by the CQC.

    Find out more
    Two older adults smile and talk outside. The woman in a purple jacket stands near a door, while the man in glasses and a straw hat stands beside her, both appearing happy and engaged in conversation.
    High-quality home care in East Molesley

    Our carers work with you to fully understand your needs, preferences, and everyday routines, making sure that we're sticking to our word when we say 'personalised care'. We provide a broad range of support, from condition-led care to help you through your cancer journey or help you to adjust to your next chapter of life with dementia. Having a condition doesn't mean your life has to be put on pause, and we're dedicated to supporting you to live life to the fullest.

    We can also help with your nursing care, such as assisting with your medication adminsteration, managing your stoma and catheter care, or helping with PEG feeding. We can also provide support with personal care, making sure you always look and feel your best when it comes to hygiene and getting dressed in the morning. Our carers in East Molesley are fully experienced across many areas of home care, and we also provide meaningful companionship and reassurance for both you and your family. Don't forget that we also aim to be at your door within 24 hours in the case of an emergency, and can offer expert respite care when you need it most.

    A woman in a purple uniform and blue gloves slices food on a wooden chopping board in a modern kitchen. A plate, a glass of water, and a vase of flowers are on the worktop nearby.
    24/7 live-in care support

    Whether you live on your own or with family, our live-in carers are there to become a trusted member of your home. We understand that welcoming someone new into your living space can feel overwhelming, which is why we take great care to make the transition as comfortable and reassuring as possible.

    Each live-in carer is thoughtfully matched to your personality, interests, and lifestyle, so the relationship feels natural and supportive. Alongside professional care, many of our customers gain genuine companionship and peace of mind, knowing their loved ones are in safe, caring hands. We’re immensely proud of the difference our carers make and the comfort they bring to families. In East Molesley, we’re always guided by your needs and preferences, and we’re committed to providing the highest standard of care every step of the way.

    A nurse places white tablets into the palm of an elderly woman who is sitting up in bed, smiling and wearing a striped top, in a warmly lit room.
    Why Helping Hands is better than a care agency in East Molesley

    Choosing Helping Hands for home care in East Molesley means placing your support in the hands of a fully managed, professional team. From the very beginning, every aspect of your care is carefully coordinated. Our carers receive ongoing training to uphold exceptional standards, and if your usual carer is unavailable, we'll always arrange another wonderful carer so your care continues without interruption.

    With everything organised by our dedicated East Molesley team, you and your family can enjoy peace of mind knowing you're in the best of hands - Helping Hands.

    Three people sit on a sofa, smiling and looking at a large photo album together. Two are older adults, and one appears to be a carer. The background shows shelves with books and framed photographs.
    Qualified carers providing a variety of care services in East Molesley

    Your independence is at the heart of our care, which is why every support plan is tailored to fit around you and your needs. Our carers work with you to create flexible care packages that put you in control, whether you need elderly care or disability care, if you're living with Down syndrome or brain injuries.

    We’re extremely proud of the dedication shown by our carers every day. Through ongoing training, guidance, and development opportunities, we invest heavily in our teams. Our strong commitment to our staff is reflected in the high standard of care delivered throughout East Molesley, as we believe supporting our carers is key to supporting our customers.

    Supporting communities across East Molesley

    Our carers provide home care in East Molesley and nearby areas including these locations.

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    FAQs

    Home care in Molesey is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Molesey depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Molesey.

    Home care in Molesey can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in East Molesley, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    020 3553 0348
    Branch information
    Address

    Helping Hands Richmond, 5 Duke Street, East Molesley, TW9 1HP

    Show in maps East Molesley Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed