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CQC & CIW Regulated

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Industry leading carer training

Home care in Guildford

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Excellent | 5,050+ reviews

Your nearest branch: Godalming

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Lines open until 5:30 PM

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Existing customer

01483 917414

Your nearest branch: Godalming

Speak to our team today

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer

01483 917414

Visiting care and home care in Guildford

Our Guildford branch is home to a Helping Hands team fully-managed by our experienced home care specialists; a team of fantastic people with a passion for helping others.

Every staff member undergoes rigorous training and regulation adhering to the Care Quality Commission (CQC) best practices and is dedicated to providing an unrivalled standard of care to every home.

Our team provides home care across different areas of Surrey, including Albury, Blackheath, Worplesdon, Merrow, Milford, Burpham, Guildford Town Centre, Woking Town Centre, Horsell, Wisley, Effingham and the surrounding areas.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Guildford

Our carers provide a wide range of support across Guildford, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Guildford

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Guildford

While we do not have a physical branch in Guildford, care in the area is coordinated by our Godalming branch, working with carers who support people across the local community.

Michelle McMahon

Branch Care Manager

Hi, I'm Michelle. I am an experienced care manager and director with over 22 years' experience in the care profession. In my spare time, I...

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Sophie Parker

Head of Operations

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

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Adam Wilkins

Divisional Director

Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

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What families say about our care

Fully regulated care supporting Guildford

Care services supporting families in Guildford are delivered by our Godalming branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care in Guildford to suit your routine

Home care from one of our local carers based in Guildford can be ideal if you need some additional support. You might be recovering from an operation or need some help with getting around the house.

Whether you just need someone to pop in first thing in the morning to help you out of bed or extra support going about your daily routine, our visiting carers can assist with:

Personal care- making sure you’re comfortable and respecting your privacy

Medication management- reminding you to take any tablets you need and helping with swallowing

Complex care- managing catheters and stomas, and helping with transfers or mobility aids.

Because your home is also your private space, our carers will also ensure that it is kept in pristine condition by carrying out light household duties. We’ll even help to take care of any pets you have – after all, they’re part of the family as well!

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24/7 live in care support

Over time, you might find that you need care on a more regular basis or help during the night. Or, you might have a relative who is at risk of falls and you want someone to be there to make sure they’re safe.

Live-in care in Guildford also allows you to have a supportive companion to help you get around your local community. And if you have a particular hobby or interest, or just want to spend an afternoon with loved ones, your live-in carer will take care of everything for you.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in Guildford

At Helping Hands we’ve spent over 30 years caring for our customers at home, so you can be reassured that we’re experts in what we do. Our Guildford carers are also so dedicated to their customers and part of that is because we only select the best people to come and work for us.

We have such high standards because we’re not a traditional care agency and we never have been – we were founded as a private home care company in 1989 and have remained so ever since.

Over the decades we’ve cared for thousands of people who wanted to remain in the home they love rather than go into residential care, and because we employ our carers directly and offer such good pay, conditions and perks, you get highly motivated carers coming to your home who ensure you get to live your best life possible there. We always want our carers to feel valued for the amazing work they do, and this recognition is reflected in the excellent care they deliver to our customers every day.

Supporting communities across Guildford

Our carers provide home care in Guildford and nearby areas including these locations.

Local updates

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FAQs

Home care in Guildford can be an ideal solution for anyone who wishes to stay in the home they love while receiving additional support. From help with everyday tasks to more specialist or complex care, our Guildford team provide warm, personalised assistance that fits around your lifestyle. Remaining at home often brings comfort, independence and familiarity, and our bespoke one-to-one care ensures you continue living safely and confidently.

The cost of your home care in Guildford will vary depending on the type and level of support you need. We offer a range of flexible packages, from short visits each week to comprehensive live-in care. Our friendly local team will explain your options clearly and provide straightforward pricing, ensuring you understand exactly what is included and can choose a plan that feels right for you.

Absolutely. Your care plan is designed to grow and change with you. We know that circumstances can shift, whether gradually or unexpectedly, so we remain responsive and adaptable. If you need more support, fewer visits or a different focus to your care, our Guildford team will work alongside you to adjust your plan and keep everything aligned with your needs.

If you need care quickly, we’ll always aim to begin within 72 hours of your initial enquiry. A free care assessment will take place in your home with your local Guildford care manager, allowing us to understand your requirements in detail. Once your personalised plan is agreed, we’ll confirm a start date as soon as availability allows.

Your journey begins with a simple phone call to our friendly team. We’ll arrange a free, no-obligation care assessment in your home with your local Guildford care manager. Together, we’ll discuss your preferences and design a tailored care plan. If you decide to go ahead, we’ll thoughtfully match you with carers who complement your personality and routine.

All Helping Hands carers in Guildford are directly employed by us. They are carefully recruited, fully vetted, professionally trained, insured and bonded. This ensures you and your loved ones can feel entirely confident in the quality and safety of the support you receive.

Should your usual carer be unavailable, we’ll arrange a suitable replacement to ensure your care continues smoothly. We’ll do our very best to keep to your regular visit times, maintaining routine and familiarity. Our Guildford team will always keep you informed and reassured.

Speak to our care team

If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

01483 698015

Branch information

Address

Helping Hands Godalming, 6B Queen Street, Guildford, GU7 1BD

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Guildford