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Home care in Hexham

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 9:00 AM on Sunday

New customer
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Existing customer
0191 500 8915

Lines open at 9:00 AM on Sunday

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
0191 500 8915

Visiting care and home care in Hexham

We’re delighted to be able to provide our compassionate, person-centred home care services in Hexham. We know that when the need for care arises, often the last thing you want to do is have to move out of the home you love and into residential care – especially with all the charming comforts that Hexham offers as a place to live. With home care from Helping Hands, you’ll be empowered to remain in the comfortable, familiar surroundings of the family home and continue enjoying life on your own terms for as long as possible. And, so that you can have full peace of mind about the standard of care to expect, we’re fully regulated by the Care Quality Commission (CQC).

Quality care at home

From short term support to longer term visits and live-in care, our Hexham team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Hexham care team
Rebekah Chapman
Rebekah Chapman

Branch Care Manager

At Helping Hands Newcastle I am responsible for overseeing all day to day activities including; managaing the office team and care staff, ensuring our lovely...

Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Hexham branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Hexham

When you partner with us for home care in Hexham, you’ll receive a care plan that is fully tailored to your particular needs and wishes. We know that no two people have identical support needs, so our care experts in Hexham will always take the time to completely understand your personal requirements and the nature of your condition so that we can provide you with just the right type and level of care. Our visiting care packages start from just 30 minutes per week, which might be ideal for anyone simply requiring a bit of extra help around the house. At the other end of the scale, we’re also able to provide live-in care for those who would benefit from 24/7 assistance at home.

24/7 live in care support

Live-in care involves having one of our expertly-trained carers come to your home to live with you and offer round-the-clock support. An increasingly popular alternative to residential care, our live-in care customers find that having a carer in their home gives them more independence, more control over their lives, and an overall better quality of life – whereas often the perception of live-in care can be that it will have the opposite effect. Our live-in carers are all trained to a very high standard, and can assist proactively with areas of life such as mobility, housework, personal care, errand support, meal preparation, and so many more.

Why Helping Hands is better than a care agency in Hexham

Helping Hands are a private care provider, rather than a care agency. Many agencies will use third-party carers rather than directly employing their own, whereas every single Helping Hands carer is directly recruited, vetted, trained and employed by us. This gives you total confidence that your carer meets our exceptionally high standards, has received our industry-leading training, and is being looked after as a permanent employee of Helping Hands. We go the extra mile to look after our carers, because ultimately they’re the ones looking after you and we want to ensure they’re fully equipped and focused for that responsibility.

Qualified carers providing a variety of care services in Hexham

With home care from Helping Hands Hexham, you’ll get access to an incredible team of compassionate, highly skilled carers who will always have your very best interests at heart. We’re very particular about who joins our care teams – we’ll only ever hire applicants who are naturally kind and empathetic, and no-one starts with us until they’ve passed a number of rigorous background checks. Upon joining the team, every new starter receives our comprehensive carer training, which equips them to provide a wide range of specialist care services to people with varying needs, and they’ll continue to enrol on regular refresher courses to keep their knowledge and skillset up to date.

Other areas we cover
Branch information
Address

Helping Hands Newcastle, 274 Chillingham Road, Newcastle-upon-Tyne, NE6 5LQ

Show in maps Hexham Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed