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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

CQC & CIW Regulated
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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in Newton Aycliffe

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0191 349 9930

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0191 349 9930

Visiting care and home care in Newton Aycliffe

Newton Aycliffe is named after the Anglo-Saxon settlement of ‘Acley’; ‘ac’ meaning ‘oak’ and ‘ley’ meaning ‘clearing. After World War II, Aycliffe became the hotspot of William Beveridge’s ‘Welfare State’ and became his flagship ‘new-town’. Newton Aycliffe became the embodiment of postwar Britain and lies within County Durham.

Helping Hands has over 150 branches across the UK, including Newton Aycliffe. We’ve been around since 1989, so we’ve seen a lot. We’re regulated by the Care Quality Commission (CQC), so we’re always growing and improving. We know that considering care can be daunting and often overwhelming. With Helping Hands, we offer care from the comfort of your own home with our live-in and visiting care so you’ll never have to leave Newton Aycliffe.

Quality care at home

From short term support to longer term visits and live-in care, our Newton Aycliffe team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Newton Aycliffe care team
Caitlin Evans
Caitlin Evans

Branch Care Manager

As the Branch Care Manager, it is my responsibility to oversee daily operations, ensure compliance meets the standards expected and that we deliver high-quality, bespoke...

Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Newton Aycliffe branch is fully regulated and accredited by the CQC

Find out more
High-quality home care in Newton Aycliffe

We offer top-quality carers that come with a wealth of experience and a dedication to care. Whatever your needs, we can tailor a care plan around you and your condition. Whether that’s simply a matter of an extra hand around the house or some mobility support to get out and about around Newton Aycliffe, our carers are there to help. Not only are they great company to have around, but they’re also trained in condition-led care. From Parkinson’s, stroke and cancer care to dementia, we can handle a variety of different conditions.

24/7 live-in care support

Whether it’s a condition or you are just in need of care due to age-related frailty, our live-in care can offer 24/7 support to you in your home. We can help with fall and trip prevention, housekeeping, meal preparation and discreet care including bathing and dressing. If your needs require a more medically trained eye, our nurse-led care provides NHS standard training to our carers. They will be able to help with PEG feeding, stoma and catheter care and medication administration. Alongside these great attributes, our carers are also not bad at helping you do the daily crossword puzzle.

Why Helping Hands is better than a care agency in Newton Aycliffe

Helping Hands is the best care provider for one simple reason – our carers. Handpicked for their compassion and dedication, they always put 110% into their work. They are DBS-checked and expertly trained in a variety of conditions and care approaches. Don’t believe us? Why not visit one of our branches for an in-person cuppa and a chat? Or you can contact us by phone or via our seven-day-a-week Live Chat. We’ll convince you we’re the best in the biz in Newton Aycliffe!

Qualified carers providing a variety of care services in Newton Aycliffe

Our carers are fully qualified, trained and experienced in handling condition-led care and emergency care. Not only are they expertly qualified and trained, but they are also handpicked to match your personality and interests. They are exceptionally kind and empathetic people who have a genuine passion for care. We hope that with our live-in or visiting care, you won’t only gain a 5-star carer to look after you, but a companion too. You will be telling your new friend all about the ‘Aycliffe Angels’ before you know it!

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Branch information
Address

Helping Hands Durham, Units 1 & 2 Sunderland Road, Durham, DH1 2LH

Show in maps Newton Aycliffe Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed