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Locally managed service

Walsham

Little and often, companionship to nursing. With branches nationwide.

Walsham

When we were founded 30 years ago, it was with the ethos of supporting our customers to remain as independent as possible while being cared for in the home they love, and we still work to the same set of values today. Because we’re fully regulated by the CQC and CIW you can have full confidence in the home care that we provide for you or your loved ones, so why not talk to us today about care in Walsham?

We can support you in and around Walsham, Swafield, Felmingham, Bengate, Westwick, Swanton Abbott, Honing, East Ruston and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01328594463 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Walsham

The market town of North Walsham became a centre for cloth weaving back in Anglo-Saxon times, and thanks to the wealth that was accumulated, in 1330 the people were able to build their church, St Nicholas’.

At Helping Hands, we also believe in hard work paying off, as from small beginnings back in 1989, we now have a branch network that covers England and Wales. With our visiting and live-in care services supporting thousands if people at a time, we can visit you from 30 minutes a week which ensures we can create a bespoke package of care just for you.

Meet the team

Vicki Sprake

Meet Vicki Sprake, our Area Care Manager, East

"My role is to manage and support a number of branches in the East region and oversee the service that we provide. As a people person, I love working with our staff and customers and am really proud of the positive difference we make to people's lives.

"I enjoy visiting my branches and the variety that my job gives me every day. Our carers are amazing and really have a passion for delivering exceptional care.

"I grew up in Lincolnshire and now live in Nottingham. In my spare time I love to travel and visit all the places on my bucket list."

Jacqueline Wilson

Jacqueline Wilson

Live-In Area Care Manager, East

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Louise Bradley

Louise Bradley

Regional Care Director, East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Other services we provide at this branch

Home care in Walsham

Since 1989 we have been offering the highest quality home care to our customers across England and Wales. Our visiting care service begins at just 30 minutes a week up to as many visits as you need and involves your full care as well as companionship. Our bespoke packages of visiting care are tailored around you to ensure your routines are always respected and you’re kept at the forefront of your own care journey. Let the home care specialists support you around Walsham, with housework, personal care, medication, mobility and so much more.

Walsham live-in care

If you’d like personalised, one-to-one care at home even if you have complex care needs, live-in care from Helping Hands could be just the answer. Thanks to your bespoke support plan that will detail every aspect of your preferences and routines, your care will be carried out exactly as you require it, and with your live-in carer available to care for you around the clock, you’ll quickly wonder how you ever managed without them!

Better than a care agency in Walsham

Helping Hands is not a home care agency and we never have been. We pride ourselves on delivering the best care possible to our customers in their own homes and we can only do that thanks to our highly motivated and valued carers. You’ll never find any hidden costs or referral fees with us either, meaning that when you receive your bill there won’t be any nasty hidden surprises! Our priority is always your care and you get that from us because we’re a leading home care company.

Domiciliary care in Walsham

Receiving care in your own home, or domiciliary care, is exactly as it sounds; a carer comes to your home on either a visiting or basis or lives-in with you and carries out care and companionship for you so that all of your needs are met. The big difference between this and living in residential care is that you call the shots! You say when you’d like to eat, get up or go to sleep, or if you want to stay in bed one day you get to do that too!

Dementia care tailored to you

At Helping Hands we’re proud to call ourselves dementia specialists, as over the last 30 years we have cared for thousands of people living with various types of the condition. When diagnosed with dementia it’s true that you may not need care right away, however as your journey progresses it can be beneficial to have some professional help, both to support you and reduce the pressure on your loved ones. Our fantastic dementia carers can help you to live your best life possible by helping you to create, preserve and reflect on memories, so talk to us today about dementia care.

Short or long term respite care

While your regular carer gets to take a well-earned break, you need to know that you’ll be receiving the same superb levels of bespoke care that you receive on a day-to-day basis. That’s where respite care comes in, as we can support you to remain in the home you love without needing to go into residential care, even temporarily. This ensures your routines are always respected and your needs are always the highest priority, and even in an emergency, we can get care into your home within 24 hours.

Elderly care for help at home

Household tasks can be enough of a problem when we’re younger, but as we age, we can find ourselves slowing down, and jobs we used to do quickly seem to take a long time. Don’t struggle on with difficulty when we could be helping you at home, thanks to elderly care from Helping Hands. Our compassionate and supportive carers can undertake personal care, preparing your meals, vacuuming, medication needs and so much more to make your day-to-day life easier.

Fully trained carers in Walsham

We trust our compassionate and empathetic carers implicitly to deliver the incredible high standards of care that we demand for our customers, because we selected them so carefully before they joined us and trained them so well afterwards. We also give them opportunities for development as they progress with us and screen them through the Disclosure and Barring Service meaning that you’re kept safe at home. Our Care Quality Commission and Care Inspectorate Wales-fully regulated service is industry leading, and additionally we’re accredited by many leading organisations, including the Dementia Action Alliance.

Find out more about care at home in Walsham

Find out more about care at home in Walsham, talk to our friendly customer care specialists today. They’re available seven days a week to take your call, or if you prefer you can contact us via our website.

Call us on 01328594463 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
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