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CQC & CIW Regulated
Receive care in 24 hours
Rated excellent on
Industry leading carer training

Live in care

Full-time live-in care for comfort,
confidence and
peace of mind.

We can provide live-in care in as little as 24 hours!

0333 060 8931

What is live in care?

Live-in care provides constant, round-the-clock care from a dedicated carer who lives with you in your home, offering a helping hand at a moment’s notice.

We understand that being supported by or looking after a loved one with care needs can sometimes be overwhelming. That’s why our live-in care is centred around your individual needs, routines and preferences.

With live-in care from Helping Hands, you and your loved ones can focus on the most important thing of all: spending quality time together.

Elderly lady and live in carer smiling with a hot drink

Are live in care and 24-hour care the same?

Live-in care can include 24-hour care if you require round-the-clock support for more advanced clinical needs.

You can also opt for live-in care if you need regular support for some ailments, but don’t need constant care. There could be a variety of different reasons why someone may need 24-hour care. Here are some examples:

Advanced dementia

If they have advanced dementia and are unable to be left alone

Physical disability

If someone has severe physical needs and requires constant aid

Palliative care

If an individual is in their final days and are receiving palliative care.

With 24-hour care, there will usually be one main live-in carer who lives with you full-time and other carers who may support you overnight or during the day when your regular carer is taking a break or needs assistance with moving and handling duties.

Companionship through live in care

However, you may have a live-in carer if you have some ailments but don’t need constant care. Many people who have some minor issues, such as being unable to wash themselves or who require the use of a mobility aid, my opt for a live-in carer. Not only does having someone who is fully trained to look after you provide yourself and your loved ones with reassurance, it can give you much-needed companionship, too.

Why choose live in care from Helping Hands?

Female carer crouching down next to elderly lady dosette box talking glass water

We understand how you are feeling

After 32 years, we’ve seen every emotion that finding care can bring, so we’ll offer as much guidance or support as you need.

Male carer green polo top helping man in wheelchair holding arm blue gown

Your care centres around you

We’ll spend time getting to know you and your routines and preferences so that you receive the right support for you.

Female carer green top brushing elderly lady hair infront of mirror smiling bedroom

To us, you are family

As a company built on a foundation of family values, we treat each and every one of our customers as a member of our own.

What's included in live in care?

Our live-in care service can support you in any way you need it to, including:

Personal care

Including bathing, toileting, changing clothes and self-care, all with dignity and discretion.

Companionship

As a helping hand, a listening ear and a shoulder to lean on; you’ve got a friend in us.

Household chores

Including laundry, dusting and running the vacuum around for a fresh and cosy home.

Going out and about

We understand your life extends beyond your home, so we’ll support you there, too.

Dietary needs

Including planning and preparing nutritious meals to ensure your dietary needs are being met.

Complex care

Nurse-supported care for more intricate care needs, such as cathether and stoma management.

Costs of live in care

Single person care
Couple care

Single person care

Bespoke one-to-one support for a truly person-centred care experience.

From

£1,650 / wk

Pricing based on one carer

Learn more

Couple care

Dedicated support that enables you to stay together in your beloved family home.

From

£1,650 / wk

Pricing based on one carer

Learn more

Live-in care can support you with:

Dementia care

Parkinson's support

Palliative care

Rehabilitation support

Nurse-supported care

We will take the time to match you with a carer who is compatible with you and fully understands you and your needs.Only the most dedicated carers are taken on by us. In fact, just 2% of applicants pass our strict application, referencing and training process. Once recruited, they are trained and led by our live-in care managers, who ensure our high standards of care are always met.

Unsure on the right service for you? See our home care services.

Independent inspections

Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do.

Fully vetted and approved carers

Our carers are vetted and checked through a robust recruitment process which complies with the regulations.

Comply with regulatory standards

We have to comply with regulatory standards to maintain our registration, meaning our customers are reassured that they are receiving a high standard of care.

Standardised training across the company

Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised with our customers, providing a safe and responsive service.

Helping Hands
Un-regulated
Helping Hands
Un-regulated
Independent inspections
Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do.
Fully vetted and approved carers
Our carers are vetted and checked through a robust recruitment process which complies with the regulations.
Comply with regulatory standards
We have to comply with regulatory standards to maintain our registration, meaning our customers are reassured that they are receiving a high standard of care.
Standardised training across the company
Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised with our customers, providing a safe and responsive service.

How to arrange live in care

1

Speak to our team

Call our team of experts on 03330 608 931 to talk through your options and any questions you may have.

2

A free home care assessment

Your local Helping Hands manager will visit you to discuss your requirements and learn about the type of carer you’re after.

3

Find your perfect carer

We’ll help to match you with a carer that meets your preferences and has the right skills and experience for your needs.

How our live in service compares

Helping Hands
Unregulated care agencies
A centrally-managed service

Directly employed carers

Directly employing carers mean they receive company benefits, holiday pay and are covered by another carer if absent.

Regionalised service with centralised support

Your care team will be local to you, but you and your loved ones have the reassurance of a large infrastructure of support too, thanks to our dedicated centralised support office teams.

Experienced managers in every branch

Our local managers live in the area and have often worked their way up through the company from carers, so they understand how people in the local area wish to be cared for.

Standardised training across the company

All of our carers develop their skills through the same programme of accredited learning, so you’ll always receive the same high level of care from us regardless of your location.

Independent Inspections

Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do by providing a safe, responsive and well-led service.

Fully-vetted and approved carers

Our carers are vetted and checked through a robust recruitment process, including an enhanced DBS check, alongside standardised training across the company.

Comply with regulatory standards

We have to comply with regulatory standards to maintain our registration, meaning full reassurance that you are receiving a high standard of care.

Regulated training for all our carers

Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised with our customers.

A centrally-managed service
Helping Hands
Unregulated care agencies

Directly employed carers

Directly employing carers mean they receive company benefits, holiday pay and are covered by another carer if absent.

Regionalised service with centralised support

Your care team will be local to you, but you and your loved ones have the reassurance of a large infrastructure of support too, thanks to our dedicated centralised support office teams.

Experienced managers in every branch

Our local managers live in the area and have often worked their way up through the company from carers, so they understand how people in the local area wish to be cared for.

Standardised training across the company

All of our carers develop their skills through the same programme of accredited learning, so you’ll always receive the same high level of care from us regardless of your location.

Helping Hands
Unregulated care agencies

Independent Inspections

Audits conducted by a regulatory body to give you peace of mind that we do what we say we will do by providing a safe, responsive and well-led service.

Fully-vetted and approved carers

Our carers are vetted and checked through a robust recruitment process, including an enhanced DBS check, alongside standardised training across the company.

Comply with regulatory standards

We have to comply with regulatory standards to maintain our registration, meaning full reassurance that you are receiving a high standard of care.

Regulated training for all our carers

Training for all carers and staff is in line with the Care Certificate, meaning our employees are trained to a nationally-recognised standard before they work unsupervised with our customers.

Get in touch today…

0333 060 8931

How we are set up to deliver the best service

Our Live-in Care Director

Our Live-in Care Director oversees the live-in care we deliver, and ensures we are setup to deliver the highest quality of care for you. We ensure our vison for perfect care starts from the top down.

, Live In Care Director

Sarika Dhillon

Live In Care Director

“Hello, I'm Sarika. As the Live-in Care Director, I'm responsible for all aspects of care delivered by our live-in service. On top of this, I oversee the management of our live-in carers and ensure that we are always delivering high-quality support to our customers.”

See full profile

Abbie Davis

Area Care Manager

South West

Nesta Bishop

Area Care Manager

Central

Sarah Waring

Area Care Manager

London

Jodie Foster

Area Care Manager

South East

Jackie Wilson

Area Care Manager

East

Michelle Burke

Area Care Manager

North

Our Heads of Live-in Care

We have local teams across the country headed up by six regional area care managers. These teams have local knowledge and insight to ensure your needs are met and help us understand you better.

Our Local Managers

Our local managers will come out and see you face to face when you are setting up care so we can ensure we fully understand your care needs and tailor your package to give you confidence in our service. Some things are just better done in person.

Group of office staff smiling
Deanna Lane

Senior Clinical Lead

Kathryn Mahon

Regional Clinical Lead

Central

Nicola Wood

Regional Clinical Lead

South West

Carole Kerton-Church

Regional Clinical Lead

South East

Kerry Whittingham

Regional Clinical Lead

East

Rebecca Bennett

Regional Clinical Lead

North

Our Regional Clinical Leads

With years of combined experience working for the NHS, our expert clinical leads support our care teams by delivering high quality training to ensure our carers can support those with more complex needs.

Office support

We have an office-based team who support with all scheduling and support both you and our carers to ensure things work as smoothly as possible for you. This means that you are much more likely to get the quality standards you expect from a national organisation.

Man in call centre smiling

An alternative to residential care

Finding the right care provider for your family can take time, but one thing is for certain: if your loved one wants to remain at home, they can. Live-in care from Helping Hands serves as a viable alternative to residential care, and here’s why:

Helping Hands Helping Hands care
Residential care Residential care
You can remain in the comfort of your own home
You have full control over your meal times and preferences
One-to-one, 24-hour care from your own dedicated carer
You can continue with your preferred lifestyle and routines
Your friends and family can visit as much as they like
Helping Hands
Residential care
You can remain in the comfort of your own home
You have full control over your meal times and preferences
One-to-one, 24-hour care from your own dedicated carer
You can continue with your preferred lifestyle and routines
Your friends and family can visit as much as they like

Speak to a care professional

0333 060 8931

What are the benefits of live in care?

With live-in care from Helping Hands, you have the following assurances in place to ensure confidence in your care:

Personal care

Including bathing, toileting, changing clothes and self-care, all with dignity and discretion.

Companionship

As a helping hand, a listening ear and a shoulder to lean on; you’ve got a friend in us.

Household chores

Including laundry, dusting and running the vacuum around for a fresh and cosy home.

Going out and about

We understand your life extends beyond your home, so we’ll support you there, too.

Dietary needs

Including planning and preparing nutritious meals to ensure your dietary needs are being met.

Complex care

Nurse-supported care for more intricate care needs, such as cathether and stoma management

Logo montage
Who are Helping Hands?

Here at Helping Hands, our live-in care service is fully managed and regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).

For over 30 years, we’ve been offering adults of all ages the extra comfort and reassurance of 24-hour one-to-one support, enabling you to stay in the place you know and love – your home.

Thanks to our industry-accredited assessment and selection process for hiring new live-in carers, we’re the UK’s only home care provider to be endorsed by Skills for Care as a Centre of Excellence.

What makes us different?

With a typical introductory live-in care agency, you pay a fee to be introduced to a carer who you employ, pay and manage directly yourself. At Helping Hands, all of our carers are employed directly by us, and your care is fully managed by your own dedicated live-in care manager.

Elderly lady red cardigan eating using knife fork glass table female carer standing behind

We'll take care of your carer

Unlike an agency, our service is fully managed, with all live-in carers employed directly by us – each fully trained and passionate about your care.

Male blue shirt glasses laughing holding mug female carer foreground holding white mug

We'll always be close by

Your dedicated live-in care manager will liaise regularly with you and your family to make sure everything runs smoothly.

Elderly lady pink gilet in garden touching plants female carer green top

Guaranteed, high-quality care

We don’t use agency staff as we want to ensure all of our carers are trained to our high standards before administering care.

Why choose Helping Hands?

We're reliable

Over 40,000 families have chosen us to provide high quality care to their loved ones

We're regulated

Our service is fully managed and fully regulated by the CQC (England) and CIW (Wales)

We're trusted

Our customers have rated us as ‘Excellent’ on Trustpilot and given us 4.8 stars

Fully regulated by the CQC and CIW

  • What does regulation mean?
    Our service is regularly monitored, inspected and regulated by an independent body.
  • What are the benefits of regulated service?
    You have peace of mind that your care is approved by social care’s regulating body.
  • How does regulation affect my care?
    Our regulation means a guarantee that we’ll provide you with high quality care, no matter what.

Live in care jobs

"I believe working for Helping Hands was the best decision I ever made"

If you have a caring and compassionate nature and want to make a difference to someone’s life, working for Helping Hands could be the opportunity you’ve been waiting for. With expert trainers and an award-winning assessment and selection process, we coach our carers to be the best that they can be, so that they can deliver the best care and receive ultimate job satisfaction.

Hours

Full-time and flexible working hours.

Holidays

Paid holidays of up to 28 days per year.

Pay

Competitive and experience-based.

Carer Training

Award-winning induction courses.

Join our team todayLearn more

How can we help you?

Live-in care is when you have a fully trained carer living with you in your home, offering round-the-clock support for constant peace of mind. They will support you based on your individual care plan that has been carefully created with your live-in care manager, offering the person-centred care you need as and when you need it.

Anything you need them to! Your live-in care will be fully trained to meet all of your specific care needs, ranging from personal care and mobility support to companionship and support with keeping on top of the housework.

CQC-regulated live-in care means that you have greater peace of mind that the service you’re receiving is fully regulated by an independent body. In essence, a CQC-regulated service like ours is regularly monitored for safety, effectiveness and responsiveness, meaning that you can rest assured that the service you are promised, is the service you’re receiving.

Our live-in care costs are dependent on the intensity of your care needs, however the starting prices are £1,650 per week for a single person, or £1,650 per week for a couple.

When you enquire about live-in care, we’ll arrange an assessment with your local live-in care manager. They will visit you at home to find out all about your hobbies and interests and get to know you as a person, so that they can match you with a live-in carer that is compatible with you and your lifestyle. This way, you’ll be receiving more than just physical support, you’ll have a companion with whom you are compatible and can form a friendly bond with over time.

Looking for more?

You are in:

Helping Hands Home Care > Live in care

Related pages:

24-Hour Care At Home

Assisted living

Live-in Care Regulation

Live-in Care: When Is It Appropriate?

Overcoming Loneliness with Live-in Care

What is live-in care?

What do live-in carers do?

Why choose live-in care?

Who is live-in care for?

How live-in care works

Live-In Caregiver

What goes into a live-in care support plan?

Live-in care for couples

How medication is recorded by a live-in carer

Live-in care for young adults

A day in the life of live-in care

Introductory vs fully managed live-in care providers

Live-in care FAQs

Case study: Living with Parkinson’s

Finding the right live-in carer

Signs your loved one may require live-in care

Do you provide short-term live-in care?

Live-in care funding options

Page reviewed by Louise Bradley, Regional Care Director, on June 17, 2022.

How we wrote this page
This page has been produced referencing key insights and data from external experts, trusted medical sources and our team of in-house specialists. We have worked hard to ensure that all information is as accurate as possible and reflects current consensus at the time of writing and reviewing.