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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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01322 771 005 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting and live-in care in Bexley

With some of the most beautiful 18th century buildings in the country to visit, it’s no wonder that Bexley is one of London’s hidden historical gems. With the likes of the beautiful Danson House, the elegant Hall Palace & Gardens and the fashionable arts & crafts building co-designed by the famous William Morris, you’re sure to find somewhere to while away the afternoons in this London Borough. There is even a local team of Helping Hands carers who can enable you to visit these wonderful places and to retain your independence at home.

The team of dedicated and responsive carers at our Bexley branch cover support across Belvedere, Bexley, Bexleyheath, Erith, Sidcup, Welling and the surrounding areas.

Meet the team

Jackie Napier

Meet Jackie Napier, our Branch Care Manager, Bexley

Hello, I’m Jackie. As Branch Manager for the office in Dartford, I’m responsible for the office staff and team of carers, ensuring the service runs to exceptional levels, growing the business and developing everyone continuously - including myself! I’ve always worked within the domiciliary care sector, but with council contracts. Helping Hands inspired me to take on a new challenge within the private sector. It fills me with pride to know that our clients are receiving an excellent range of services that are all designed to meet our customers’ needs.
Christien Ingrosso

Christien Ingrosso

Area Care Manager, South East

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Matt Bristow

Matt Bristow

Regional Care Director, South East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Visiting care in Bexley

For over 30 years, we have been supporting thousands of people to stay within the comfort of their own homes whilst receiving the highest quality care from our fantastic carers. And as the industry leaders in home care, we really do know what it takes to provide exceptional care.

Visiting care covers a whole host of different elements of care:

  • Personal care
  • Support with medication
  • Assisting with mobility aids
  • Household duties
  • Companionship
  • Helping you to get out and about in Bexley

What’s great about visiting care is that it’s tailored entirely around you and your preferences. So, if you require daily assistance with making meals but would like to add an extra visit the following week so that you can be accompanied to the shops, we’ll be completely flexible around you.

Stay in your own home with live-in care

As a direct alternative to a nursing home, live-in care offers peace of mind and reassurance for you and your loved ones that you are receiving one-to-one support that you require, whilst remaining in the familiar surroundings of your own home. If you are living with a partner or beloved pet, live-in care enables you to stay together so that your routines are left unaltered, just with extra support from a dedicated live-in carer.

Living with you in your home, a live-in carer will be able to support you in all elements of daily living, but also enable you to keep your independence and do the things that you want to do. So, if you need assistance with transferring from a mobility aid to your bed or chair but prefer to tend to your own personal care, we’ll only be involved where you want us to be.

Specialist dementia care for your loved ones

Living with dementia can be quite an unsettling and difficult time for both you and your loved ones. As dementia specialists, we understand how to support those with the condition and how to adapt to their changing needs, particularly during those more ‘lucid’ moments.

Whether your loved one has vascular dementia, dementia with Lewy bodies or Alzheimer’s, we’ll put the right support in place to enable them to still live as independently as they can and maintain routines that keep them feeling safe and relaxed.

Elderly care for extra peace of mind

If your loved ones require extra support with preparing meals, getting their weekly shop or just general companionship, elderly care from the Bexley team could be the solution to both of your worries. Not only will a member of the team pop in to check on them, but they can also take them out and about in the local community for some fresh air and adventure.

And if their care needs change at any point or if they become more unsteady on their feet, we can increase their visits or even begin live-in care for extra peace of mind.

Support after a hospital stay with respite care

If you’ve recently had a stay in hospital following an injury or illness and are worried about being discharged without extra support at home, respite care could be the perfect solution for you. We’ll be there as soon as you get home and even help with the travel arrangements if necessary. And once you’re back on your feet, we can still pop in to check that everything’s okay and you have everything you need.

Additionally, you may also receive care from a loved one but recognise that your caregiver needs to take a break from time to time. The Bexley team can step in at short notice and provide the same high level of care you expect from your regular caregiver, enabling them to recharge their batteries and giving you a change of scenery.

Carers that really do care in Bexley

From the beginning of our recruitment process, we ensure that we select only the most empathetic and caring individuals to become Helping Hands carers. And because we provide in depth training to all of our private carers, we can guarantee a high level of care to all of our customers.

Our award-winning training covers manual handling, personal care, health and safety, dementia, diversity and equality, medication and finances, and is delivered by our in-house training team. Furthermore, all of our branch managers and carers undergo regular refresher training and are fully supported by us to train in areas of expertise such as dementia or palliative care.

As with any professional care provider, we are closely monitored by the Care Quality Commission (CQC), who put strict guidelines in place to ensure we are providing a safe, effective and proactive service to both our customers and staff. As well this, we work closely with the Dementia Action Alliance to ensure that we are providing the latest and safest dementia practices across our entire service.

Find out more about care in Bexley

If you would like to discuss the different care options available to you, you can call our friendly advisors seven days a week who will be more than happy to help.

Or you can visit our branch in Dartford where you can ask any questions that you’re unsure of and meet the team. If you’re struggling to get to us, we’ll be happy to visit you at home too.

Call us on 01322 771 005 Talk to us on live chat Request a call back

Our credentials

Our Bexley branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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