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Your nearest branch: Newcastle
Speak to our team today

Lines open at 8:30 AM today

Existing customer
0191 500 8915
Your nearest branch: Newcastle
Speak to our team today

Lines open at 8:30 AM today

Existing customer
0191 500 8915

Visiting care and home care in Brampton

We’re able to offer dedicated visiting and live-in home care to those living in the picturesque market town of Brampton, as well as people in the surrounding area. At Helping Hands, we’ve got over 30 years’ experience in providing truly transformative home care to customers up and down the country.

Our Care Quality Commission regulated care is suitable for people with all types and levels of support need, ranging from a bit of friendly companionship throughout the week to complex care for a progressive medical condition.

Since 1989, we’ve been helping people to continue living independently in their own homes. In that time, it’s safe to say we’ve become experts at what we do. We’re passionate about enabling our customers to live life on their own terms and enjoy the best quality of life for as long as possible.

As well as Brampton, we can also support you or your loved one in Irthington, Newtown, Castlesteads, Lanercost, Farlam, Hallbankgate, Warwick Bridge, and more.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Brampton

Our carers provide a wide range of support across Brampton, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Brampton
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Brampton

    While we do not have a physical branch in Brampton, care in the area is coordinated by our Newcastle branch, working with carers who support people across the local community.

    Sarah Bankhead
    Sarah Bankhead

    Area Care Manager

    I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

    More about Sarah Bankhead
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Brampton

    Care services supporting families in Brampton are delivered by our Newcastle branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Brampton

    Our much-loved home care is supported by qualified, experienced nurses, and provided by carers who receive specialist training for dementia care. Whether you need 30 minutes of visiting care per week or round-the-clock support from a live-in carer, we’ll be sure to design your package of support to suit your specific requirements and preferences.

    Our wonderful carers can help practically, physically and emotionally, through personal care, help with the housework, mobility support, friendly companionship, running errands, and so much more.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    One of the areas of care in which we specialist is live-in care, which gives you the option of having one of our superb carers come to live in your home and provide personalised, one-to-one support.

    Your live-in carer will be there all through the night in case you need help getting to the bathroom or have a medical emergency, as well as providing support throughout the day with anything from toileting and getting dressed to preparing meals and doing the laundry. Having a live-in carer can provide invaluable peace of mind to concerned friends and family members.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Brampton

    Helping Hands are a private care provider, rather than a care agency, which provides you – our customer – with certain guarantees. For example, we employ every single carer directly, so you can have full confidence that we’ve vetted and trained your carer ourselves.

    We also offer a fully-managed care service, so your local care manager in Brampton will always be on hand to assist in any way you need – including providing emergency support and carer cover whenever it’s needed.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Brampton

    We’re very proud of our wonderful team of carers in Brampton – they truly are our most valuable asset, and constantly go above and beyond to ensure every customer receives the exceptional assistance they’ve come to expect from Helping Hands.

    All of our carers are selectively recruited for their kind, compassionate outlook, and undergo rigorous vetting before starting with us. Upon joining our Brampton team, every carer is enrolled on our industry-leading carer training programme, where they’re equipped to provide a wide range of care services to people with varying types and levels of care needs.

    Supporting communities across Brampton

    Our carers provide home care in Brampton and nearby areas including these locations.

    FAQs

    Home care in Brampton is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Brampton depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Brampton.

    Home care in Brampton can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Brampton, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0191 283 5659
    Branch information
    Address

    Helping Hands Newcastle, 274 Chillingham Road, Brampton, NE6 5LQ

    Show in maps Brampton Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed