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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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Visiting care and Live-in care in Isleworth

Just a stone’s throw from the centre of London, Isleworth is nestled on the bank of the River Thames and within easy reach of London’s most popular attractions. Living so close to the centre of the capital can perfect for getting out and about or commuting into the city, but we understand that it can be quite a burden if you’re in need of more support. That’s why we have a dedicated team of Helping Hands carers in the Isleworth area so that you have the support you need both at home and out in the local community.

From their office on Duke Street, the team can bring dedicated live-in care and home care visits to families throughout Isleworth, Woodlands, Feltham, Hounslow, Whitton, Hanworth and the surrounding areas.

Meet the team

Matt Bristow

Meet Matt Bristow, our Regional Care Director, Isleworth

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis. I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Carole Kerton-Church

Carole Kerton-Church

Regional Clinical Lead, London & Essex

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Tailored visiting care in Isleworth to suit you

For over 30 years, we’ve been committed to ensuring that as many people as possible have had the support they needed to stay within the comfort of their own homes. And we’re proud that after all these years we still uphold the very same family values that we had at the very beginning of our journey in 1989.

Specialising in supporting people in their own homes, the team are able to cater for a variety of different conditions such as motor neurone disease, acquired brain injuries, cerebral palsy, mental health, dementia, cancer and many more. With a whole host of experience between them, our Isleworth home care team are able to offer the very best visiting care in the area.

With visits starting from 30 minutes per week all the way through to regular visits throughout the day and overnight, we can support with getting you in and out of bed, mobilising around your house, preparing meals or doing some light housework. What’s more, we believe that care is more than just practical support – it’s about providing companionship too. If you want someone to pop in and have a cup of tea and a chat with or someone to accompany you to the Royal Botanic Gardens – we’re here for you.

Live-in care packages for constant peace of mind

The great thing about live-in care is that it offers constant care and reassurance that you always have someone to call on. So, if you feel unsteady on your feet whilst moving around the house or you become disorientated at night, your live-in carer will always be there to bring comfort and reassurance that you’re in safe hands.

What’s more, your live-in care won’t just be there to support you practically, they’ll be there for your emotional wellbeing too. So, if you enjoy walking your beloved dog around Richmond Park in the mornings or you want someone who shares your passion for rugby to watch the Lions play at Twickenham with you, your carer will be there to ensure that you have the support you need to continue to do the things you love the most.

With live-in care from our Isleworth team, we’ll ensure that we’re catering for all your needs. So whether you’re living with a progressive condition and you’d like more intensive support as your symptoms develop, or you’ve recently experienced a life-changing illness or injury and you would like someone to support you to adapt to your new way of life; our live-in carers are all supported by a team of expert clinical nurses so you can rest assured that you’re in safe hands.

Discover more on what is live-in care here.

Domiciliary care that puts you in control

We understand how difficult it can be to acknowledge the need of extra support, especially if you’re fiercely independent and don’t feel comfortable with the idea of moving out of your beloved home. With domiciliary care from the team, we’ll work around you to ensure that you have a dedicated package of care in place that is completely centred around you. And with you at the reigns, you’ll have the freedom to decide on the frequency and intensity of the support you receive.

Whether you need visits that are little and often to help you with your household chores or more intensive support for a complex condition, the Isleworth team of empathetic and understanding carers are here to give you the support you need to feel safe, supported and independent in the place you know best. After all, there really is no place like home.

Expert dementia care for you and your loved ones

We understand that the time following a dementia diagnosis can be distressing for all involved. With new symptoms to get used to – such as memory loss, slurred speech and changes in behaviour – you may need to make some adjustments to your life and daily routine. But to ensure there is as little disruption as possible, dementia care from the team helps you to come to terms with your new way of life and learn how to live well with dementia.

When a person is living with dementia, familiarity is key – that’s why we offer dedicated home care services that enable you to have the information, guidance and support you need whilst remaining in the comfort and familiarities of your own home. With patience and understanding, our Isleworth team will work closely with you and your loved ones to ensure that you feel safe and supported at home, whilst getting to know the person behind the dementia so that we can give you the best level of home care possible.

Retaining your independence with elderly care

If you’re in your more senior years and you’re starting to notice that your body is becoming weaker and your reactions are a little slower than they once were, elderly care from our Isleworth team is the perfect solution to ensure that you have that extra bit of support you need – without any compromises to your independence or routine.

Your carers will support you with whatever it is you need – whether it’s popping to the shops for your weekly groceries or accompanying your grandchildren out to the park.

Respite care for short-term support

With respite care from the team, we’ll work closely with you and your loved ones to establish the exact level of support you need, for as long as you need it. Whether your usual caregiver has to tend to a family emergency and you need some last-minute care, or you’d like to take a day trip into the city with your family to see the sights of London but you’d like someone to support you with getting there and back again; we’ll get to know you and your needs so that we can provide a bespoke package of care that is completely unique to you.

Or perhaps you’re considering increasing your current level of support but you’re not sure if live-in care is right for you. Respite care is available for you to decide on the right level of care for you before you commit to anything long-term.

Award-winning training for our carers in Isleworth

We’re proud to be one of the leading home care providers in the UK, which is why we ensure that your care package is built entirely around you and your needs and preferences. And with each of our carers completing a comprehensive training course covering modules such as moving and handling, first aid, safeguarding and dementia, our Isleworth team are fully equipped to give you the support you need to feel safe and independent at home and out in the local community.

What’s more, each of our carers complete full background checks – such as Disclosure Barring Service (DBS) screenings – as well as regular refresher training to ensure that their skills and expertise are always up-to-date and at the best that they can be.

We’re proud to be the first and only home care provider in the UK to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully regulated by the Care Quality Commission (CQC) – so you have peace of mind in knowing that you’re always receiving an outstanding level of care.

Find out more about care in Isleworth

If you’d like to find out more about the care that the team can provide for you, please get in touch. We’re here to take your call seven days a week.

Or if you’d rather meet face-to-face, please just let us know of a time and a place that suits you best and we’ll be happy to come to you.

Call us on 02035530348 Talk to us on live chat Request a call back

Our credentials

Our Isleworth branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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