Clinical Care and You

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Clinical Care and You

mel and team

Care covers a range of different areas. It can start from providing companionship for a short period of time, all the way through to permanent live-in care. Each person will have unique care requirements and it is vital that the care they receive is tailored to meet these, especially if the individual has complex, clinical care needs.

But what exactly do we mean by ‘clinical care’?

Clinical care helps individuals who require higher levels of personal care and, in some cases, rely on specialist equipment. These can include ventilators, colostomy bags, PEG Feeding tubes, tracheostomies, and equipment for hoisted transfers. Clinical care can help individuals with various conditions which include, but are not limited to, brain or spinal injuries, multiple sclerosis, MND, and Parkinson’s. Because of the level of care that is often needed, the carers who provide this require advanced training and sign off from a registered Health Care Professional.

At Helping Hands, we have a unique team of Clinical Nurse Specialists who have a wealth of combined knowledge and professional expertise. Through these CNS’s, we can offer a bespoke nurse-led service; our nurses will carry out thorough face-to-face assessments and collaborate with the existing circle of support in order to establish exactly what will be involved in the individual’s care plan. They then carefully select the right carer based on the professional and personal needs of each family.

Melanie Dawson, Head of Clinical Care, has been working with Helping Hands for over 15 years. She believes that everyone deserves and should be entitled to the highest level of care at home.

“I love my role; no two days are ever the same,” Melanie says. “I am fortunate to be working with such a dedicated team of people – we all have experience in a range of skills and we always look to provide a suitable and safe service for those receiving our care.”

Many people are unaware that clinical care does not necessarily mean having to be admitted to a specialised home. By carrying out a detailed assessment, complex care providers can gain a detailed understanding of the individual’s requirements and how to respond in emergency situations. This assessment also looks at any specialist equipment or procedures that might be needed, such as hoists and gastrostomy care, all the while putting the person receiving the care first.

Having specialist, nursing-led care delivered within the person’s own home brings unique benefits. Firstly, the person receiving care can remain in the place that they feel most comfortable and at ease, surrounded by their own personal belongings and the ones who matter most to them. The disruption and emotional upheaval which can arise from moving into a care home is also removed; the individual can keep a familiar routine and can have the same carer tending to them each day.

Clinical care is not just about administering medication or carrying out moving & handling procedures; companionship and emotional support are also vital aspects. The nature of one-to-one support means that the carer and the person they support spend a lot of time together, which is why it is important that they have compatible personalities too! This will often mean that the carer may get involved with looking after pets if required and enabling their customer to maintain their hobbies and interests.

Helping Hands’ care has enabled people of different ages to have the support that they need and still lead an independent lifestyle. Our care ensured a student had a fantastic university experience and has even resulted in a gentleman being able to return home after a seven year stay in hospital. The clinical team all feel privileged to have cared for some truly inspirational people and have shared some of their stories here.

Arranging clinical care in the home is more straightforward than you might think. Whether calling from a continuing health care team or directly from a family member, Helping Hands can manage every step of the process for you.

Contact us today to find out more information about our clinical services.

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