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Cost of Personal Care

How much does Personal Care Cost?

At Helping Hands, we’ve been providing people with exceptional, life-changing home care for over 30 years. In that time, we’ve helped tens of thousands of our customers to enjoy a more independent, comfortable lifestyle in their own homes. One of the care services we provide is personal care, which gives you the opportunity to receive one-to-one support for things that might be of a more sensitive nature. This may include personal tasks and routines that you’re struggling with that are essential for your day-to-day well-being, such as bathing, dressing, toileting, applying creams and lotions, continence management, taking medication, and more.

Whatever your personal care needs might be, our compassionate, expertly trained carers will offer discreet and professional assistance that will help you maintain your dignity, comfort and confidence.

Personal care from Helping Hands is priced at the same rate as our regular visiting care. When you choose us for personal care, our care experts will provide you with a fully personalised care plan that gives you exactly the type and level of care that you need. Your local care team will be able to provide you with a more specific quote once they’ve had the opportunity to meet you, but here’s a guide to how much our convalescent care costs:

  • Prices for one-to-one personal home care start from £25.27 per hour
  • Prices are flexible across 30, 45 and 60-minute slots
  • Our pricing structure will vary slightly depending on your specific care needs and your location, and overnight, weekend and bank holiday care will also be priced differently
  • To ensure our carers are properly compensated, each visit carries a call-out fee of £4.25
  • For care lasting more than one month, your local care specialist will provide a free home visit to assess your needs, and you’ll receive ongoing support from a dedicated contact to ensure you’re happy with our service

Our live-in care rates vary depending on the level of care required, but costs start from:

  • £1,779 per week for a single person
  • £1,779 per week for a couple

Paying for Personal Care

Helping Hands are a private care provider, rather than a care agency, and we always will be. This means that we directly employ all our carers, rather than expecting our customers to handle weekly or monthly payments – just one of the many steps we take to make sure your care journey is as straightforward and stress-free as possible. We’re also completely up-front about how much our care will cost – we’ll never ask you to pay any unexpected fees or surprise you with hidden costs.


Possible Funding Options

The vast majority of our customers pay for their care privately, but we do also accept direct payments if you’re eligible for funding. If you’d like to find out more about whether you might be eligible for care funding from your local council, please feel free to call our care advisers seven days a week or check out some of the helpful links on our website.


Planning for Personal Care

We’re extremely proud of our wonderful care staff; they truly are the heart and soul of our organisation, and they go above and beyond every single day to ensure our customers continue to receive the exceptional care that they’ve come to expect from Helping Hands. All of our carers have been specifically recruited for their compassionate, dedicated approach to their roles, and have passed a number of background checks to ensure they’ll be a perfect fit for us and for you. Every new carer is enrolled on our award-winning training programme, where they’ll undertake modules such as dementia care, first aid, health and safety and lots more, and will continue to participate in regular refresher courses so that they’re always up to date with the latest industry standards and best practices. And, for our customers’ full peace of mind, all of our care provision is fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you know you’ll only ever get the very best care from us.


Arrange Personal Care Today

If you’d like to find out more about personal care from Helping Hands, please don’t hesitate to get in touch with our wonderful customer support team today. Alternatively, you can contact us via our website to arrange a callback at your convenience.