We offer dedicated carer support for parents of children affected by a range of conditions.
Being a parent or guardian means a lifelong commitment of providing emotional support to your children. For some it goes much further. At Helping Hands, we offer home care services for the parents of those affected by a range of conditions.
It might be that you just need a bit of extra help while you take a break from your caring responsibilities, or perhaps your youngster is moving away to university and would benefit from carer support. Whatever your reasons, we’d love to hear how we can help out.
Call today to find out how we can support you as a parent
A little extra support from a carer can make a big difference to you and your youngster.
Whatever your reason for needing extra support, our carers can help you provide the amount of support you and your loved ones require through our bespoke “support for parents” service. Our team ensure that any fears or worries you might have are addressed, and your child gets the level of tailored support they require. We communicate with the whole circle of care to deliver support – including family members and case managers – so that a holistic approach to care can be adopted and maintained. Our young adult care is available to anyone aged 18 and over.
Some of the reasons parents opt for extra support:
Planning for the future
You may be planning for a time when you won’t be able to be your child’s main source of care
Helping to transition into adulthood
You might be helping your child as they transition into adulthood and look to live independently
You need another pair of hands
You may be recovering from surgery or have experienced an accident and need extra help
Read how we’re helping Carol and Gordon
Carol is Gordon’s mum and has been his primary carer since his birth, but after a cancer diagnosis, she was unable to provide Gordon with the support he needed. Carol contacted Helping Hands, and we were able to provide a personalised care plan that ensured both Carol and Gordon were able to retain their independence and focus on the things that were important to them.
Read about how we were able to help both Carol and Gordon out in their hour of need.
Carol and Gordon
Live-in care customers
Read Carol's Story
Carol McFayden is Gordon’s mum. She has been his main carer all his life but when her own health started to unexpectedly deteriorate, she contacted Helping Hands.
In February 2006, Carol had to undergo emergency treatment for a lymphoma, so a carer had to arrive just 24 hours before her hospital admission. For the next eight weeks, Carol stayed in touch with Gordon via telephone for support. Since then, Helping Hands have supported Gordon to live at home with his mum.
Live-in care provides the platform for busy weeks in the McFayden home. A typical week involves going to college where Gordon studies IT, photography, English and drama. He also visits the gym, enjoys shopping trips and visits to the local disco where he’s a DJ.
“If it weren’t for Helping Hands, it would be very hard. The live-in support has stopped our relationship from becoming fraught. I used to panic when I had to go into hospital, now the support worker is always there for Gordon. It brings real peace of mind.”
Amazing carers, delivering quality care
With Helping Hands, you and your youngster can be assured of receiving support that meets your needs and exceeds your expectations. Whether you need visiting care or live-in care, our carers go above and beyond for every customer, and are the main reason why tens of thousands trust us to support them at home.
Similarly, we’re very proud of our carers who go above and beyond to ensure every customer gets the very best care.
Our carers are:
Kind and compassionate
At Helping Hands, we have a rigorous recruitment process which means we only hire kind, empathetic carers who share our person-centred family values
Directly employed by us
We directly employ all of our carers, so we take full responsibility for managing their workload, maintaining their wellbeing and paying them
Expertly trained and fully vetted
Every carer is fully DBS-checked and receives our industry-renowned training which equips them to provide a wide range of specialist care services
How to arrange support at home
At Helping Hands, we’re committed to making every step of the care journey as straightforward and stress-free as possible. Talk to our team today to begin your journey.
Speak to our team
Call our friendly team to discuss your options and ask any questions you may have
Free home care assessment
Your local Helping Hands manager will visit you to discuss your care requirements
Find your carer
We’ll match you with a carer who has the experience and skillset for your needs
How we wrote this page This page has been produced referencing key insights and data from external experts, trusted medical sources and our team of in-house specialists. We have worked hard to ensure that all information is as accurate as possible and reflects current consensus at the time of writing and reviewing.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.